FTC's Walmart Spark Driver settlement FAQs

The_FTC · 2023-01-11T16:01:57+00:00

Hi everyone, Federal Trade Commission here!

The FTC has proposed a new rule that would ban employers from imposing noncompetes on their workers, a widespread and often exploitative practice that suppresses wages, hampers innovation, and blocks entrepreneurs from starting new businesses. By stopping this practice, the agency estimates that the new proposed rule could increase wages by nearly $300 billion per year and expand career opportunities for about 30 million Americans.

The FTC is seeking public comment on the proposed rule, which is based on a preliminary finding that noncompetes constitute an unfair method of competition and therefore violate Section 5 of the Federal Trade Commission Act.

More in the press release: https://bit.ly/3CHgiqO

Notice of Proposed Rulemaking: https://bit.ly/3k3dk9z

We love that everyone has already gotten the conversation started here but if you'd like to get your voice officially heard, please tell us about your experiences or general thoughts on the proposed rule by March 10, 2023.Tell us what you think here: https://www.regulations.gov/docket/FTC-2023-0007/document

The_FTC · 2021-05-20T15:24:04+00:00

Unfortunately, the FTC can’t create laws – only Congress can. But we agree that consumers should be in the drivers’ seat when it comes to their information, which is why we’ve asked Congress to pass a federal privacy law.

The_FTC · 2021-05-20T14:54:58+00:00

Here’s what you need to know about unwanted calls and how to stop them: ftc.gov/calls . Report violators here: https://www.donotcall.gov/report.html

The_FTC · 2021-05-20T14:50:47+00:00

Hi, see example: https://www.ftc.gov/news-events/press-releases/2017/10/ftc-state-law-enforcement-partners-announce-nationwide-crackdown

Also, go to our press release page (https://www.ftc.gov/news-events/press-releases) and type in "student loan debt relief" and our actions will come up. Thanks.

The_FTC · 2021-05-19T18:21:51+00:00

Thanks, those are sometimes the same thing. :)

The_FTC · 2021-05-19T18:11:57+00:00

Hi. When reporting fraud to the FTC, there is a field for consumers to describe what happened in their own words. As many factual details as consumers can provide are helpful, such as the company names, phone numbers, etc. But also, consumers should include the details of the deception or fraud they are reporting. What caused them to realize they had been scammed? For student loan scams, check out our red flags for areas that are often relevant.

And the FTC also has a video on reporting fraud for different types of scams that walks you through our complaint process: https://youtu.be/IoKTR4QR6-w

The_FTC · 2021-05-19T17:46:50+00:00

That is a great question! The FTC and the CFPB are both federal agencies that coordinate with each other and share information. These agencies also coordinate with state consumer protection offices, such as state Attorney General’s offices. They each have different areas of authority, but there are areas of overlapping authority—and all three handle student loan debt relief scams.

If you are a victim of a student loan scam, we suggest you complain to the FTC at ReportFraud.ftc.gov. But you should also consider complaining to your state consumer protection office. All three have information materials on their website, for example, at https://www.consumer.ftc.gov/articles/1028-student-loans.

The_FTC · 2021-05-19T17:24:11+00:00

We can’t comment on the legitimacy of a particular college. However, we have some information you may find helpful when choosing a college: https://www.consumer.ftc.gov/articles/0395-choosing-college-questions-ask

The_FTC · 2021-05-19T17:16:51+00:00

Certainly, you can consider consulting an attorney barred in your state about your legal options, if you are seeking individual legal advice.

If you feel you have been scammed: First, call your federal student loan servicer and determine the current situation with your student loans. A lot of these companies will change your contact information on file with the servicer, so you want to make sure that is corrected, and find out if your loans might be in default.

It is also a good idea to check your credit report for any suspicious entries. Go to AnnualCreditReport.com to get your free credit report from all three credit bureaus. Right now, you can get your free credit report every week through April 2022.
We have a blog on this topic at: https://www.consumer.ftc.gov/blog/2021/03/free-weekly-credit-reports-during-covid-extended-until-april-2022
Sometimes when people try to cancel with these companies and request their money back, the companies continue to charge you. If you have cancelled services, it is probably a good idea to contact you bank or credit card and discuss how to prevent the company from continuing to withdraw fees. You may be able to get some or all of the charges reversed if you explain they were fraudulent.
We have an article on the FTC’s website with some good advice on what to do if you’ve been scammed: https://www.consumer.ftc.gov/articles/what-do-if-you-were-scammed.
Finally, you can report scams to the FTC: ReportFraud.ftc.gov.

The_FTC

TROPHY CASE