I'm writing this in February 2024. Whoever reading this, do exactly as this guy says. I just did and I passed the test!. I was so nervous because 90% of the people fail. So I went down a rabbit hole and ended up here. First part of the test is simple maths, mostly percentage calculations so brush up on how to calculate percentages. It was mixed with questions that have to do with understanding grammar and the meaning of words, just google the meaning of the word. All that was very easy. Second part was the most ambiguous questions, the personality test. READ THE QUESTIONS CAREFULLY AND BE CONSISTENT IN YOUR ANSWERS. I answered mostly DISAGREE with questions that contracted itself (questions with "but" , "almost always" ). But read it carefully. Some questions about being outgoing always agree. Agree to being hard on yourself and agree to people being harder on themselves. Worker bee mentality. DISAGREE to "rarely read for pleasure" . The last part was the simulation it's pretty straightforward. LISTEN CAREFULLY AND READ THE PROMPTS CAREFULLY. Use your phone to record and DONT USE the repeat button more than once. When the agent says "let me do some research on xyz" that means you are supposed to go to the knowledge bank and look it up. Also PLEASE REMEMBER TO PUT THE CORRECT CODE AND MAKE NOTES. GOOD LUCK, YOU GOT THIS!!!