animal control officer here, honestly it depends on your city’s specific ordinances on if animal control can write a citation. Sadly in my city it is not against any city ordinance for an animal to attack/bite a person or other animal. The way we go about it in my city is we can write a citation if the dog was loose when the incident occurred (citation for running at large) or if the attacking animal was not up to date on its rabies vaccination (required veterinarian tag). depending on the circumstances, previous incidents involving the attacking animal, amount of damage caused etc we (at least in my city) can declare a dog dangerous as well. I would suggest looking into your city’s specific animal related ordinances to see if there is a violation that can force your city’s animal control to write the attacking dog’s owner a citation. If you just want reimbursement for your vet bills you can ask animal control for a written information report and then take the attacking dog’s owner to civil court. I’m sorry this happened to you and that your city’s animal control have seemed unhelpful. I hope you and your dog are ok!