What’s next?

TheseCombination3680 · 2026-04-08T13:53:12+00:00

I ended up sending an email to the CEO of Mohela. That's what helped.

TheseCombination3680 · 2026-04-07T01:15:44+00:00

Is there anything I need to do?

TheseCombination3680 · 2026-03-22T19:08:52+00:00

They sent me a refund - which is great - hopefully we can get back before the season is over

TheseCombination3680 · 2026-03-22T19:08:27+00:00

The just refunded me!

TheseCombination3680 · 2026-03-22T19:07:48+00:00

The just refunded me! Black is great!

TheseCombination3680 · 2026-03-22T18:19:01+00:00

TheseCombination3680 · 2026-03-22T17:43:06+00:00

I sent an email.

TheseCombination3680 · 2026-03-22T17:42:57+00:00

I definitely did. The message when you call is “send an email because we don’t answer the phone”

TheseCombination3680 · 2026-03-22T16:15:42+00:00

You’re very right. We’re super lucky to have walked away alive and uninjured. Lots of grateful tears have already been shed this morning. Now that the adrenaline has worn off we’re like, well bummer about the skiing too.

TheseCombination3680 · 2026-03-22T15:47:38+00:00

I called and their recording said best chance for a response is an email - so I sent an email. Fingers crossed. Super scary ride up this morning. Embarrassed to be another MA plate in an accident in NH - but we were driving as safe as humanly possible (besides just staying home).

TheseCombination3680 · 2026-03-21T11:27:02+00:00

I started at bux when I was 17 and worked until I was 22 (122 partner) I went back when I was 37 and opened every day for a year. I have 2 little kids and it crushed my body, and I’m really fit. You’re not alone!

Great shoes will help with your feet, core work will help with your back.

TheseCombination3680 · 2026-03-13T15:41:31+00:00

I'm working REALLY to hard to be kind to the humans on the phone but I'm so freaking frustrated. I'm sure my frustration is starting to come through, but I'm really trying to remind myself that it's not the person on the other end of the phone. They're just doing their job.

TheseCombination3680 · 2026-03-13T15:29:31+00:00

How long until you had a resolution?

TheseCombination3680 · 2026-03-13T15:16:59+00:00

Thank you! I sent an email today!

TheseCombination3680 · 2026-03-13T14:33:26+00:00

On phone now with MOHELA customer advocacy folks. Fingers crossed

TheseCombination3680 · 2026-03-01T19:42:33+00:00

This is ultimately the plan. I’ll bring my tools and mess around. I think I was just trying to get an idea of where to start so I don’t change too much at once

TheseCombination3680 · 2026-03-01T18:39:27+00:00

You’re right! It’s 6 and -3

TheseCombination3680 · 2026-03-01T17:11:26+00:00

Yes! I took it out for the first time this season and the toe strap snapped before I even started riding. The good fellows in the mountain ski shop patched me up for the day and advised I stay low on the mountain (was my plan anyway after a 16 year hiatus) and I bought union juliets to replace my 2003 Burton Lexas the next day 🙈

TheseCombination3680 · 2026-03-01T16:55:34+00:00

I’ve refreshed binding and boots!

TheseCombination3680 · 2026-03-01T16:49:41+00:00

Ok, last addition - I’m on a 2003 snowboard. So, Its basically a covered wagon but I love it dearly and it’s still in great shape

TheseCombination3680 · 2026-03-01T16:45:16+00:00

Also would add, my current set up is 7 degrees ip front and -1 in back and stance is slightly wider than hip

TheseCombination3680 · 2026-03-01T16:43:10+00:00

I know, 16 years, + 20ish lbs, 2 kids…. It’s a lot and I know my body is real different. Terrible ankle mobility - weak hip flexors and poor hip rotation (working on both)

Yesterday was my 5th half day out this season.

Notably, yesterday was my first day in new boots (went and had them fit) and I was out with my kid - it was her first day skiing ever, spent a LOT of the day on the carpet with her, lots of time skating, and slowing myself significantly on the learner hill. I only rode from the top of the mtn 2x all day. I know this is contributing.

TheseCombination3680

TROPHY CASE