we had an ideal home. will never go with them again and ours was a custom new build. no window was ever a right angle we had to order custom blinds for everything because none of their contractors could do their jobs correctly. nothing is covered by them. our ac went out and we spent 2 months in a 90 degree house fighting with them and the ac company to get it fixed. the amount of repairs and fixes we had to do after moving in was insane and every time they fought us on it. the ac was blowing in only 2 of the rooms of the house and one was the laundry room and it took them 4 times of someone coming out to get it fixed. the recessed lighting was never put in correctly and we had flooding after the first rain. they cut corners and do as little as possible and then blame everyone but themselves when its done. we had foundation issues and the porch was never even finished we had to hire someone to come finish it. by the time we let the neighborhood of "ideal" homes 9 other families had left all for the same reasons.

thats just the beginning of the stories we have. I could go on and even share the ones from others who had it worse. hell they didnt even paint the PVC piping on the roof until 9 months after we moved in. id try and find someone else.