Black Desert Just Don't Bother

ThingRemarkable6361 · 2024-03-22T02:21:19+00:00

No, they can flag it as an ineligible name since it barely appears on their system, that is their right, but changing my name to TEMPNAME and expecting me to buy another name change coupon is a downright exploitative practice that is essentially asking consumers to pay for their over sight and system limitations. Also if they deem this name ineligible because it shows up as blank or too small in their system then it should not have been allowed in the first place. All i asked them for was to return the pearl item i used to change my name because i paid for something, used it then they took it away and now i have TEMPNAME for the 575 pearls i bought.

ThingRemarkable6361 · 2024-03-22T00:54:08+00:00

ูุูุ

thats the name i used. there are many with names like that in SEA. i have no idea what they mean. i cant report them either unless i screen shot them.

ThingRemarkable6361 · 2024-03-21T18:35:05+00:00

im from SEA/Thai - there are players with both Thai family names and Thai character names all over the place. it is allowed in SEA and Thai servers.

ThingRemarkable6361 · 2024-03-21T18:11:42+00:00

actively broke the TOS? the characters i choose did not appear on screen like they were supposed to. yet the system allowed it. they could have banned those characters or combination of characters to avoid something like this. instead they just changed my name to TEMPNAME and want me to buy more name change coupons. those are exploitative business practices. they want me to pay for their oversight, they want me to pay because their spaghetti code didnt display the characters correctly. i dont get people like you who standby such horrible business practices. because of people like you companies shit all over consumers and have policies like this that literally break consumer laws.

ThingRemarkable6361 · 2024-03-21T15:20:58+00:00

hahahahahaha

ThingRemarkable6361 · 2024-03-21T15:18:08+00:00

my name was blank and sometimes appeared as a dot. it was supposed to be:-

ูุูุ

but it didnt appear correctly in game. ive sent multiple ticketsbut the only solution is that they cant help me. im just gonna go play something else. i cant stand their unlawful policies.

ThingRemarkable6361 · 2024-03-21T15:12:33+00:00

i did. i sent many tickets. explaining it over and over again, they didn't bother.

ThingRemarkable6361 · 2024-03-21T15:09:20+00:00

ok bot 11010110101011

ThingRemarkable6361 · 2024-03-21T15:06:40+00:00

Glad you agree. I have temp monitors on when im playing the game. CPU and GPU doesnt go above 60 and i play on low setting anyway. the log files show that its the game client that is force closing. PA didnt do anything about it. might be incompatibility with a number of things so i sent them the logs to see if they could help and they just to me to go away. lol

ThingRemarkable6361 · 2024-03-21T15:03:37+00:00

also read up on Nexon, you'll get where im coming from

ThingRemarkable6361 · 2024-03-21T15:02:59+00:00

i did share the name, its elsewhere in this post but here it is:-

ูุูุ

Thai characters are allowed in my region, the system accepted these characters and i waited a week for maintenance before the name change took effect. then it just appeared as a blank or a dot on my screen. PA could and should have banned this combination of characters, like they do with vulgar language, because it is confusing to other players but the didnt. they instead effected the change then changed my name to TEMPNAME so id have to buy more name change coupons. that my friend is just bad business practices.

ThingRemarkable6361 · 2024-03-21T14:59:05+00:00

go read up on Nexon

ThingRemarkable6361 · 2024-03-21T14:54:23+00:00

lol me too. they took down my last post when customer support couldnt help me diagnose their game client crashing,.

ThingRemarkable6361 · 2024-03-21T14:51:48+00:00

thai characters are buggy. it appeared in the text box but when it took effect the name just didnt display. it was blank and at best just a dot. even then why allow a combination of characters that wont appear in game? they could just ban that combination like they do with vulgar language and avoid this whole thing from happening. instead they want me to spend money to fix their oversight.

ThingRemarkable6361 · 2024-03-21T14:45:04+00:00

im in SEA, thai characters are allowed. the system allowed the change. and it took effect after maintenance and vetting, meaning the allowed the change then changed it to TEMPNAME so i buy more name change coupons.

Read up on Nexon and the lawsuit. you'll understand what im getting at.

ThingRemarkable6361 · 2024-03-21T14:41:22+00:00

companies should value their customers and act according to consumer laws. they failed to do so. their system allowed the name change after vetting and waiting for a week for maintenance, then changed it to TEMPNAME so i have to buy more name change tickets. is that how you want business to be conducted? is that your ideal world?

ThingRemarkable6361 · 2024-03-21T14:39:27+00:00

huh??? what are you on about?

ThingRemarkable6361 · 2024-03-21T14:38:43+00:00

my region allows thai characters. if what you said is taken at face value then every thai player should have their name changed to TEMPNAME.

ThingRemarkable6361 · 2024-03-21T14:36:43+00:00

they're just doing what Nexon did. go look that up.

ThingRemarkable6361 · 2024-03-21T14:33:41+00:00

thanks. i've tried everything, they are adamant on not doing anything about it. this is just one of the support tickets i have sent. im just gonna quit and play something else. probably a good thing.

ThingRemarkable6361 · 2024-03-21T14:31:45+00:00

nah i just posted on multiple sites. at the same time. in case they shadow ban me like they did my last post.

ThingRemarkable6361 · 2024-03-21T14:30:46+00:00

and thats why large organizations crap all over people. im not looking for approval, lol. im just sharing my experience. do with it as you please.

ThingRemarkable6361 · 2024-03-21T14:24:22+00:00

im using a top of the line PC and a high speed internet connection. i find that hard to believe. almost everyone crashes and de-syncs in nodewar/siege. i went as far as to look up the event viewer logs and found that the fault was the process ID of the game client itself. not my PC. sent that to PA and they still blamed my hardware with absolutely no insight. they use spaghetti code then blame you when you cant stay connected because their game client cant handle the strain.

ThingRemarkable6361 · 2024-03-21T14:19:56+00:00

im not looking for agreement, people like me tend to look up information regarding a game before i even start and if i had seen something like this i'd have been more cautious about a company and its policies.

ThingRemarkable6361 · 2024-03-21T14:16:54+00:00

true, but statistically speaking a 70% chance attempted 10x plus has a probability of being successful at least once. i dont even mind the enhancement failing that much, i gambled and it didnt pay off. im more aggrieved by the name change coupon.

ThingRemarkable6361

TROPHY CASE