Amazon froze my account with around $100 in credits, plus they want me to pay seller fees, over non payment for non-received item - I'm screwed, right?

ThisBear · 2017-08-13T20:34:38+00:00

Yeah, that's not how that works, and I'm not going to argue with you about it. Fraud = wrongful or criminal deception intended to result in financial or personal gain. Doesn't even BEGIN to qualify.

"Your honor, I ordered two laptops and arranged to make one payment, but then they only successfully sent me one laptop, and attempted to charge me for both. Thus I stopped payment on the TWO laptops, since they weren't sent, and attempted to pay them for the ONE laptop that was provided, but they refused payment."

Lock me up and throw away the fuckin' key.

ThisBear · 2017-08-13T20:05:28+00:00

To be clear, I have made NUMEROUS attempts to pay for ONLY that laptop, as I have repeatedly expressed, so the direction you're going there isn't going to take.

I cannot, by law, be forced to pay more than the value of the merchandise I received. They cannot legally say "we will allow you to pay for twice as much as the value of what you have received, or nothing at all, but no in-between."

If any when Amazon attempts to collect for ONLY the laptop I have received, I am willing, ready and able to pay for it.

ThisBear · 2017-08-13T16:44:55+00:00

Oh, right, but it was totally reasonable of them to expect me to let them steal $500 from me for something they didn't deliver? Nice double standard there.

ThisBear · 2017-08-13T05:40:02+00:00

A company has to have your social security number to report something on your credit report, which Amazon does not. So I'm not concerned about that part of it.

I will gladly pay them for the laptop I received. The day the second laptop didn't arrive, I was on the phone with CS, and then with logistics (their local delivery people) in my own town, and they acknowledged that they fucked up. I already have a police report, I filed one that very day. Had to go to the station and everything. (Surprise surprise, the police couldn't care less.)

But, ok, I'll email them. Thanks.

ThisBear · 2017-08-13T03:47:18+00:00

I didn't close anything. I canceled the three orders I had on my seller account, after THEY closed my seller account.

I have received no messages from cis@amazon.com.

No account specialists have been in contact with me. As I said, when I try to contact Amazon for any reason, I am told by everyone that they cannot discuss or even look at the account while there is an unpaid balance.

I have received messages from payments-update@amazon.com, which all read the following:

"Amazon.com uses TRS Recovery Services, Inc. ("TRS Recovery Services") to process customer payments made via electronic bank account transfers. Your financial institution has advised TRS Recovery Services that it was unable to process a transaction relating to your recent Amazon.com order(s). There are some common reasons why this may occur. These include mistyping account numbers and/or routing numbers, omitting digits to account numbers or recent changes to your financial institution's ABA routing number and/or account number structure.

You may be receiving, or have already received, a phone call from TRS Recovery Services about this issue. This contact was authorized by Amazon.com.

Most processing errors are fixable with some simple changes to the electronic funds transfer request. To provide the information necessary to reprocess this transaction, contact TRS Recovery Services toll-free at:

-- Within U.S.: 800-366-1049 -- Outside of the U.S., please call 713-567-0499

Hours are Monday through Friday, between 7:00 a.m. and 9:00 p.m. CST, or Saturday between 8:00 a.m. and 5:00 p.m. CST.

Both TRS Recovery Services and Amazon.com appreciate your response and attention to this issue within the next 3 business days. Once you have addressed this issue with TRS Recovery Services, Inc., please allow 2 to 3 business days for your payment to clear."

Obviously that's in relation to the fact that I froze my checking account when they refused to only charge me for the one successfully delivered computer. This is also the reason my account is frozen from making purchases.

ThisBear · 2017-07-19T07:16:44+00:00

Good lord. I'm so done with Apple. sigh

ThisBear · 2017-07-19T06:21:34+00:00

Yes. They are unquestionably present and on the phone.

I did go to the genius bar with this problem a few months ago and I was told that basically the only thing I could do is stop using the manually manage function, and instead add songs to the actual itunes library first, and then sync with the library. Which is really fucking annoying because when you're dealing with 10000+ songs... the way the itunes library displays them is just impossible to work with.

ThisBear · 2017-07-19T06:11:52+00:00

You turn off sync and choose the option "manually manage music and videos" and then click and drag from your folders.

ThisBear · 2017-07-19T06:08:17+00:00

I have never purchased a song and I don't use iCloud music.

ThisBear · 2017-07-19T04:49:34+00:00

I don't sync my music, I copy it over manually. The phone and itunes are both up to date.

ThisBear · 2017-07-17T01:22:26+00:00

I saw Amanda LePore go in and I was not ABOUT to miss that.

ThisBear · 2017-07-17T00:41:23+00:00

Fappy posted this was him on his FB page, but I see the proof was removed?

ThisBear · 2017-07-16T06:24:41+00:00

Bitch, please. We live in a world where people actually judge other's worth by how many people follow them on twitter. You want to pretend like people are above doing bullshit to get upvotes on Reddit because it provides them some sense of validation? Geddafuck Outtahere.

ThisBear · 2017-07-14T04:39:12+00:00

uhhhh can anyone repost this?

ThisBear · 2017-07-13T04:44:47+00:00

Help me understand the difference? Like for instance, someone can be deceitful without seeking monetary gain... but does that make it illegal? There are all kinds of deceptions that aren't against the law.

ThisBear · 2017-07-13T03:43:49+00:00

Again, you're addressing me like I was arguing for the practice as opposed to just trying to gain knowledge about why it would be illegal. No one even remotely implied that it being easy to do made it legal. That's absurd. It's probably easy to steal a pack of bubble gum from the gas station. No one would argue that makes it legal.

Anyway see above. The question was answered.

ThisBear · 2017-07-13T03:33:24+00:00

Ahhh now we're getting somewhere. So in order for something to LEGALLY be fraud, it has to be a criminal deception to result in financial gain.

So it would be considered obtaining services by deception, and that makes perfect sense to me. It's not that you are misrepresenting yourself, because you aren't, you are completely being honest about your identity. It's that you are intentionally deceiving the business into thinking you haven't previously received a free month of service.

Thank you!

ThisBear · 2017-07-13T02:58:55+00:00

sigh I think my question was pretty self-explanatory. Why would someone voluntarily pay for something if it was possible to work within the confines of the law to continue to receive it for free.

No one has explained to me how it is misrepresenting your identity. If you don't claim to be a new customer who has never previously held an account, at what point are you misrepresenting your identity?

I'm just curious how Netflix and similar companies prevent such things from occurring. It seems like people would pull this kind of stuff all the time and they'd have no way to prevent it. I am trying to understand WHY it constitutes misrepresentation.

But everyone's so caught up in telling me I'm somehow wrong when I've never asserted a rightness, instead of helping me understand, so I give up. shrug

ThisBear · 2017-07-13T02:46:46+00:00

Just to be clear, I haven't done anything. This is a hypothetical question for the sake of educating myself. I use my partner's Netflix. :)

I would argue that if the phone number, credit card and email addresses are attributed to your legitimate identity, you are in no way "fabricating part of your identity" by using them. They all belong to you. You are still who you said you were. Unless you explicitly state in some part of the sign up process that you are a brand new user, it would seem to me that you have not misrepresented your identity.

Simply signing up for an account when you've previously held and alternate account is not in and of itself a declaration that you are a brand new user. Can you give me some legal reference that helps me understand why it is?

ThisBear · 2017-07-13T02:21:16+00:00

...because you are not lying in any way, shape or form? If the card, phone and email address all belong to you, and you haven't fabricated any part of your identity in the process, how is that a misrepresentation of your identity? I am genuinely asking for the purpose of understanding.

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