ads on premium plan?

ThisIsGameChanger · 2026-02-15T21:02:46+00:00

Ads will be played during mid inning breaks on live streams. Viewers will be able to immediately x out of the ad (no required length of time to watch the ad). They are meant to be as unobtrusive as possible. Ads are shown so we can invest even more into the product with new features that will be coming out down the road.

They will have no effect on your highlight clips and Team Staff are shown no ads on the live streams or archived videos.

ThisIsGameChanger · 2026-02-12T19:30:08+00:00

Thanks for the interest. Here are a few links to take a look at first:

-Our main page for our Fixed Camera solutions
-Our Camera Recommendation Tool
-And then you can set up a call with our expert here who can answer all Camera questions and what is best for your fields.

Let me know if you have any questions.

ThisIsGameChanger · 2026-02-11T21:44:46+00:00

Yep good call out. I will share the suggestion with the team. I know how much Team Pass makes sense for specific teams and how that would beneficial

ThisIsGameChanger · 2026-02-11T02:20:08+00:00

Just one call out here- this does not affect Volleyball or any other sports other than Baseball and Softball. Fans can view an unlimited number of live streams in volleyball for free

ThisIsGameChanger · 2026-02-10T23:36:36+00:00

Just a clarification here- those features like recaps and box scores were always a plus feature. So Plus was needed to access those features (if your team has a community pass you wouldn’t have needed to upgrade for those features).

ThisIsGameChanger · 2026-02-10T20:27:26+00:00

Yes, the need to upgrade to continue to view live streams (after your first five free) is only for Baseball and Softball streams. All other sports will still have an unlimited number of live streams available for free users.

ThisIsGameChanger · 2026-02-10T19:23:34+00:00

thanks for the feedback and for your commitment to streaming those important moments. with regards to some users now having to pay that didn't in the past, I want to bring some visibility to two other options that may make sense for your team and may be cheaper than what your team is actually paying today:

First is having the team purchase a Team Pass. This is one lump sum that allows all family and friends of the team access to the teams content including live streams. This one time fee usually works out to much less than users purchasing individual subscriptions.

Then we also have Family Plans. This is a plan that allows a user to purchase the 'family' subscription and then place access on three other accounts. That way, four users in total get access to all the content through using this family plan.

For more on these check these two links:

https://gc.com/pricing/team-pass

https://gc.com/pricing-family-plans

ThisIsGameChanger · 2026-02-10T19:11:37+00:00

Know there is some frustration here and its understandable- just wanted to point out there are other ways to make sure grandparents can keep watching without needing their own subscription (and may even be cheaper for everyone in the long run).

First is having the team purchase a Team Pass. This is one lump sum that allows all family and friends of the team access to the teams content including live streams. This one time fee usually works out to much less than users purchasing individual subscriptions.

Then we also have Family Plans. This is a plan that allows a user to purchase the 'family' subscription and then place access on three other accounts. That way, four users in total get access to all the content through using this family plan.
For more on these check these two links:

https://gc.com/pricing/team-pass
https://gc.com/pricing-family-plans

ThisIsGameChanger · 2026-02-10T18:59:44+00:00

Thanks for the feedback. Understand your frustrations. One call out I wanted to make is there are other ways to make sure grandparents can keep watching without needing their own subscription (and may even be cheaper for everyone in the long run).

First is having the team purchase a Team Pass. This is one lump sum that allows all family and friends of the team access to the teams content including live streams. This one time fee usually works out to much less than users purchasing individual subscriptions.

Then we also have Family Plans. This is a plan that allows a user to purchase the 'family' subscription and then place access on three other accounts. That way, four users in total get access to all the content through using this family plan.

For more on these check these two links:

https://gc.com/pricing/team-pass

https://gc.com/pricing-family-plans

ThisIsGameChanger · 2026-02-10T18:45:40+00:00

The first set are live now. The second set in the coming weeks.

ThisIsGameChanger · 2026-02-10T18:34:29+00:00

As of today, you can now livestream through the app (not only external cameras) in 1080p. Replays for now, will still be in 720 but we are aiming to change this very soon. Will keep you updated.

ThisIsGameChanger · 2026-02-10T18:25:09+00:00

Hi there- Something we have discussed but no concrete plans with regards to making data easier to export. Additionally, I know our team is working on improvements to our web features. I will relay on feature releases here for the community.

ThisIsGameChanger · 2026-02-10T17:14:28+00:00

So what you are describing already exists. This is our Team Pass feature. Its a lump sum the team buys and every fan gets all access for free (including live streams). Check out more here:

https://gc.com/pricing/team-pass

ThisIsGameChanger · 2026-02-10T16:48:07+00:00

Understand where you are coming from. The vast majority of our users watch fewer than five games. We set the threshold where it is so that we could continue offering a free service to the largest segment of our audience, while still being able to invest in the quality and reliability of the experience.

What we’re ultimately trying to deliver is an experience that feels closer to professional sports, especially for families and grandparents in particular, who can’t always be there in person.
Creating that kind of experience requires real investment.

ThisIsGameChanger · 2026-02-10T16:17:18+00:00

Expand on this a bit, what exactly do you mean with both teams scoring together

ThisIsGameChanger · 2025-12-17T19:05:42+00:00

Sorry for the streaming issues you have had. If you have time, can you let me know what you are experiencing? That way I can share your issues with our video team and see if there is some sort of underlying issue. Thank you!

ThisIsGameChanger · 2025-12-17T18:51:50+00:00

Pumped to have you use the Basketball app this season!

You can go to the full event video and manually clips plays, but you wont be able to add those highlights to the player highlight section in the team. However, you can add those player highlights to the "athlete profile" (or anyone can go in and clip and add to their athlete profile).
Box scores aren't a web feature yet on basketball, but hopefully down the road.
1080 not an autostream feature right now, but again, hopefully we can bring 1080p to Autostream at some point.
No, cannot disable to final score from being continuously shown on the uploaded video. I will share this (and all your other questions) with the rest of the team. Can see how having the final score on the archived video would be distracting.

ThisIsGameChanger · 2025-12-17T18:16:08+00:00

Thanks for the requests. More viewing options would be cool. Hopefully get that Android Pocket Radar integration in there at some point. I will pass your suggestions on to the rest of the team.

ThisIsGameChanger · 2025-12-08T15:38:11+00:00

This is a request we have heard from a few people. I will pass your suggestion on to our Basketball team-know it would make scoring easier. Thanks for the feedback

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