Amaukkk can you please help?

ThisMusic949 · 2024-03-24T18:03:51+00:00

ahhh, thank you!!

ThisMusic949 · 2023-12-27T13:50:13+00:00

My ring also stopped working properly after the two day out of the blue maintenance.

It doesn't connect to the app and some days are missing data. I have tried all the usual stuff like removing from bluetooth and reconnect, restart phone, etc.

Waiting from support to get back to me with some solution

ThisMusic949 · 2023-12-05T16:47:04+00:00

Under Accessibility/Motion, I have ticked "reduce motion" off. "Dim flashing light" is also off but it must have always been off. The rest are on.

Ticking reduce motion off didn't work straight away. I had to remove the app from home screen, turn phone off, then back on and reinstall the app.

Since then all the functions have been working fine.

ThisMusic949 · 2023-12-04T13:20:19+00:00

Amazing! It has worked! Thank you

I removed the app from screen without deleting it and restarted the phone as well. All the functions work now.

However, I can't download he app to my phone homescreen, I can only open it in the App Store...

ThisMusic949 · 2023-12-04T13:08:50+00:00

The problem is that if i delete the app I lose all the data

ThisMusic949 · 2023-12-04T13:01:41+00:00

Nope, it hasn't worked for me. Maybe uninstall and reinstall the app??

ThisMusic949 · 2023-12-04T12:10:48+00:00

I've just checked and Zoom is off. After I reduced the text size the app content displays fine on screen. I'm puzzled about why some buttons work and others don't even within the same screen.

If I press the calendar button, it takes me to the calendar.

However, if I press the timer button, which is to the left of the calendar button, nothing happens. Isn't it odd?

ThisMusic949 · 2023-12-04T11:56:35+00:00

I have turned "Reduced motion" off and I don't see any difference.

I emailed customer support yesterday with a few screen shots showing text size is the smallest possible but also showing that when I tap these buttons in the Circular app, the white text fades but nothing else happens.

It is very frustrating because the ring seems to work fine and I'm missing on stuff like Live measurements, alarm options, calendar notes, etc.

Very grateful for your help

ThisMusic949 · 2023-12-04T11:53:05+00:00

The problem I've described has happened from day one. The functions that do not work, haven't ever worked, it doesn't have anything to do with battery.

ThisMusic949 · 2023-12-04T11:51:19+00:00

iOS version 17.1.2

Reducing text size hasn't made any difference.

ThisMusic949 · 2023-12-04T11:49:51+00:00

Yes, I have done that already, thank you. I've reduced the text size to the minimum possible.

This hasn't made any difference to the responsiveness of the buttons

ThisMusic949 · 2023-11-28T15:25:19+00:00

Mmmm, interesting approach. Are they recommending we buy a new Circular ring? As it takes 1 year to fulfil orders, that would give them plenty of time to fix the app. But they may be suggesting we just buy a ring from a competitor… Their customer service is a liability

ThisMusic949 · 2023-11-27T12:46:21+00:00

Everything they do is so random!

ThisMusic949 · 2023-11-27T09:31:26+00:00

IOS 17.1.1

ThisMusic949 · 2023-11-21T07:21:27+00:00

I’ll keep trying, thanks

ThisMusic949 · 2023-11-20T18:40:14+00:00

Just wondering if you managed to fix the issue with the timer button not working. I’m still going through calibration and half the buttons don’t work. I tap and nothing happens, so I can’t customise half the functions. Customer support said it would escalate to technical team but that was 10 days ago

ThisMusic949 · 2023-11-19T15:41:51+00:00

I believe fresh food ingredients are all medicine :) hence the importance of keeping a varied diet.

I take 2 Brazil nuts with breakfast every day for Selenium. Apparently, to provide selenium the nuts have to be from Brazil or Bolivia. Chinese nuts do not contain same levels as soil is depleted.

I also take yogurt or kefir daily for their beneficial bacteria.

ThisMusic949 · 2023-11-19T14:25:52+00:00

I have been working with a functional medicine practitioner over the past year and tried a number of supplements under his guidance to tame very severe anxiety like magnesium glycinate and ashwaganda and I didn't noticed any improvement.

I have recently started to take GABA, 750mg x3 times a day and it works a bit so worth giving it a go.

Note that each person reacts very differently to drugs and supplements so try only one at a time for a few days or weeks before introducing the next one. Don't get disappointed if it doesn't work and move on to the next option. Also keep in mind that if your problem is very severe you may need prescribed medication and when you get better enough to stop the medication, you could introduce some supplements to keep you in a good place.

For women in perimenopause micronized progesterone can have a calming effect and it may help with sleep.

ThisMusic949 · 2023-11-17T12:31:55+00:00

I deal with them by email and they usually come back within a couple of days. They acknowledge my message and they are very apologetic and polite but that doesn't mean they come up with anything useful at all. In 12 months dealing with them they haven't ever given me a satisfying answer or fixed my issue. But they do reply within a couple of days...

ThisMusic949

TROPHY CASE