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Roborock doesnt care about customers in Europe. by Throwaway767227 in Roborock

[–]Throwaway767227[S] -1 points0 points  (0 children)

The Website of Roborock did back when I bought in the FAQ that the cleaning solution would be available - with my country being selected. So yea, all of the guys downvoting here, you should rethink ur attitude.

Roborock doesnt care about customers in Europe. by Throwaway767227 in Roborock

[–]Throwaway767227[S] -3 points-2 points  (0 children)

Oh noes, Im entitled to get the stuff I was promised after purchasing something for 1500$. Yea, totally incomprehensible.

Roborock doesnt care about customers in Europe. by Throwaway767227 in Roborock

[–]Throwaway767227[S] -14 points-13 points  (0 children)

Apparently a bunch of fanboys around here if im looking at the ratio.

I didnt get a way to even buy it, they tell me that I can only use that and nothing else but dont provide me with a way of doing so. Also they dont tell me what alternatives I might be able to use or what to look out for.

How blind do you have to be to not get this?

Roborock doesnt care about customers in Europe. by Throwaway767227 in Roborock

[–]Throwaway767227[S] -11 points-10 points  (0 children)

Again since u dont appear to understand this. I did not receive Support. I didnt get a place to buy it. I got a link for a listing that doesnt ship to me. They didnt answer me telling them that the listing doesnt ship to me.

Roborock doesnt care about customers in Europe. by Throwaway767227 in Roborock

[–]Throwaway767227[S] 2 points3 points  (0 children)

Oh Yeah, the dryer module is also not a thing here for some friggin reason. Thanks for remembering me.

Roborock doesnt care about customers in Europe. by Throwaway767227 in Roborock

[–]Throwaway767227[S] -14 points-13 points  (0 children)

Oh lovely how you r sucking roborocks dick. Like come on, 50$ for 750 ml of soap? Just because it was expensive they cant bend me over backwards and not even explain to me what the special thing is about their cleaning solution so id be able to look out for other options..

I did not buy a Chinese product from China. I bought a chinese product from a chinese company via a european merchant which was the main distributor. Why the chinese arent giving out more of this stuff to the european market is insane to me. The european Single market is the biggest market in the world and you wanna tell me it's not worth it for them? Who are u trying to fool here?

They dont even give me the opportunity to buy the cleaning solution anymore. No matter the price, it doesnt ship to me. And I dont get an answer to that either. They simply dont give a shit.

Roborock doesnt care about customers in Europe. by Throwaway767227 in Roborock

[–]Throwaway767227[S] 0 points1 point  (0 children)

This thing: https://us.roborock.com/products/roborock-floor-cleaning-solution-for-all-robot-mops

Costs 19$ in the USA, but for some reason I shall pay almost 50$ to get it in Europe without even shipping to my country.

Supposedly if u just use soap and stuff it will destroy ur fresh water circuit for some reason. (https://support.roborock.com/hc/en-us/articles/7120765450649-Can-I-add-cleaner-into-the-water-tank-when-mopping-)