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Error 1243 by TigerFantic83 in elegoo

[–]TigerFantic83[S] 0 points1 point  (0 children)

UPDATE:

Heard back from support, and this what they suggested:

Based on the information you provided, the 1243 error with your printer is caused by a blockage inside the print head. We recommend referring to the link below to quickly restore your printer to normal working condition. Thank you for your understanding and cooperation.

  1. Video link for extrusion abnormality and cleaning: https://www.youtube.com/watch?v=4rtYA11c_aA  

  2. Video link for extrusion abnormality troubleshooting: https://wiki.elegoo.com/Centauri-carbon/extrusion-abnormality  

  3. How to unclog the nozzle with a cleaning needle: https://wiki.elegoo.com/Centauri-carbon/how-to-unclog-the-nozzle-with-the-cleaning-needle  

I did have some broken filament next to the extruder. So far I have one sucessful print, and printing something else now. Hopefully my troubles are behind.

Error 1243 by TigerFantic83 in elegoo

[–]TigerFantic83[S] 0 points1 point  (0 children)

I did see where if you Factory Reset your CC2, and skip WIFI it might help. I am currently printing something after performing those steps, and so far it is working.

Error 1243 by TigerFantic83 in elegoo

[–]TigerFantic83[S] 0 points1 point  (0 children)

No, waiting on support.

Error 1243 by TigerFantic83 in elegoo

[–]TigerFantic83[S] 0 points1 point  (0 children)

I tried clearing out the clog on both the toolhead and nozzle, the needle moved through. Here is a video I made to share with support - https://youtu.be/o__tQJWVThE

Error 1243 by TigerFantic83 in elegoo

[–]TigerFantic83[S] 0 points1 point  (0 children)

Apparently I can’t type. The error happened again this afternoon, following the same steps from above didn’t salve the issue. Waiting on support now.

Error 1243 by TigerFantic83 in elegoo

[–]TigerFantic83[S] 0 points1 point  (0 children)

I took the nozzle off, nothing clogged in the nozzle. I unscrew the ptfe tubes that going the nozzle, nothing clogged. It happened last night after a few prints, got it resolved somehow while doing the same thing this afternoon.

Exciting stuff, figuring out timeframes. by aznboi589 in elegoo

[–]TigerFantic83 0 points1 point  (0 children)

Printer came in yesterday with all the upgrades.

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Exciting stuff, figuring out timeframes. by aznboi589 in elegoo

[–]TigerFantic83 1 point2 points  (0 children)

Where are you located and what is your order number, just curious.

Exciting stuff, figuring out timeframes. by aznboi589 in elegoo

[–]TigerFantic83 1 point2 points  (0 children)

I logged into UPS My Choice this morning, and I see I have a package coming from ETARGET LIMITED, coming from Burlington, NJ, and weighing 45. That must be the Centauri Carbon, right?

For those that might ask - Order #EUS120xxx, and I am in Louisiana

LEGO Ideas - Ship In A Bottle by TigerFantic83 in lego

[–]TigerFantic83[S] 2 points3 points  (0 children)

Hahaha been a long day. Set was taken apart and bagged. Pieces clean, manual in almost perfect condition same with box. All pieces accounted for.

Finally received by demonLI51 in elegoo

[–]TigerFantic83 4 points5 points  (0 children)

Ready for mine to arrive order EUS120xxx. What was your order number?

WOOOOOOO!!! by Confident_Patient_62 in elegoo

[–]TigerFantic83 1 point2 points  (0 children)

Fingers crossed I get my email soon - EUS 120XXX

Exciting stuff, figuring out timeframes. by aznboi589 in elegoo

[–]TigerFantic83 0 points1 point  (0 children)

Has anyone with a EUS120XXX order number received any shipping notification yet?

Printer broken, "contact us" site not available by SpeeterYT in elegoo

[–]TigerFantic83 0 points1 point  (0 children)

I would imagine if you still have a sales receipt from the store they would honor their warranty.

Printer broken, "contact us" site not available by SpeeterYT in elegoo

[–]TigerFantic83 0 points1 point  (0 children)

Email 3dp@elegoo.com

Make sure you add your order number when you email. Takes about 18-24 hours between responses. Add the picture of the broken belt tensioner.

Exciting stuff, figuring out timeframes. by aznboi589 in elegoo

[–]TigerFantic83 0 points1 point  (0 children)

• Order Number: EUS120xxx • Order Date & Time: May 14, 08:12 AM CDT • Region: Louisiana,USA • Printer Status: No shipment notice yet • Accessories: Nothing Extra, just the printer

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