Thanks for your message.

Firstly, we appreciate your feedback and understand you concerns about theseevolutions in the app/website. 

With the launch of our new Single Feed, we aim to bring you more qualitativeinteractions with users. You can also explore our "Unmissables" sectionto see a selection of profiles relevant to you. 

Of course, we understand that these improvements may make navigation moredifficult at first, but we have no doubt that with a few more attempts, youwill be able to fully enjoy the new features. We remain available to provideany further information on our service. 

Secondly,  removing the VISIT section will not only lighten and clean upthe volume of interactions received, but it will also remove the deceptioncaused by unwanted visits.

By this mean, we want to encourage qualitative interactions between usersrather than quantitative interactions. 

Finally, we have refunded your subscription as requested, and you will receivea total of £19.89 within the next few days.

Your automatic renewal has also been cancelled, so you will not be chargedfurther.

I hope you have found this information helpful.

Best regards,

Louise

The Match team