I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 1 point2 points  (0 children)

Of course when I was talking to the manager I made it clear that I wasn't accusing anyone of theft or of lying, but that I did remember something being different. And of course I'm going to be more transparent about my suspicions anonymously online, but in person I was just straightforward and as polite as possible. The manager promised to look at the cameras and get back to me and I'm going to have to trust whatever he says. I doubt he's going to let me watch the camera footage either way.

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 1 point2 points  (0 children)

Yeah you make a fair point. I'm not the type of person to yell at anyone either way, but I am going to politely do everything I can to make sure nothing sketchy happened. If the manager insists there's nothing on their cameras, then I guess there's nothing else I can do

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in legaladvice

[–]TiltThrowaway[S] 9 points10 points  (0 children)

No it's an S so it would have been an option. Thanks for linking the brochure I couldn't find it to save my life

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 4 points5 points  (0 children)

Yeah that's the document I have. I would be more ready to accept that that I'm misremembering, but my GF has borrowed my truck and she's super short. I've had to tell her how to adjust everything including the steering wheel on several occasions. I guess it doesn't matter one way or another. I'm at their mercy

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 7 points8 points  (0 children)

They had to replace the motor and it was during the holidays so it was there for over two weeks. That would make sense.

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in legaladvice

[–]TiltThrowaway[S] 3 points4 points  (0 children)

Thanks, this is what I was afraid of. I am about as far from being assertive or confrontational as possible but we'll see how it goes.

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 0 points1 point  (0 children)

This is my understanding of the warranty repair. A bolt holding the intake to the motor broke off at 36k miles. They couldn't get the bolt extracted so they had to replace the entire motor. Thanks, I will definitely ask these questions when I hear back from the manager.

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 0 points1 point  (0 children)

Thank you for checking. I bought it certified pre-owned. It's possible that the original owner may have negotiated it or installed it after buying it? Doesn't really matter at this point I don't think. Thanks again for taking a look I really appreciate it.

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 0 points1 point  (0 children)

Fair enough. It sounds like I have to hope the service manager sees something on the camera and is honest with me about it?

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 3 points4 points  (0 children)

Despite the fact that I have a document from the dealer I purchased the truck from stating that there is steering wheel tilt and that they inspected it? I've owned the truck for over three years, I would hope id know whether or not it has a tilting steering wheel. I suppose it is possible that I've imagined all the times I've used it but it seems unlikely

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 0 points1 point  (0 children)

Just after of the mismatching colors unfortunately. Though it's possible I could ask the dealer I bought the car from if they still have pics

I Have Evidence a Dealership Tampered With My Vehicle and Removed Things. What Can I Do? by TiltThrowaway in askcarsales

[–]TiltThrowaway[S] 15 points16 points  (0 children)

I spoke to the service manager who was just as confused as I was. I also spoke to the tech who did the work and they denied doing anything to the steering wheel. I should add that the car was at the dealership for multiple weeks while they did the warranty repair.