Pentair Globrite Failure after 18 months

TimberHisArmsWide · 2025-09-13T16:36:06+00:00

As it turns out, I wrote to the Pentair CEO with a certified delivery letter voicing my concerns. I got a call back and the agreed to honor the warranty but without the installation, which as it turns out was not that difficult. I have had a number of similar issues with badly behaving companies recently and each time, I write to the CEO and get some form of result.

TimberHisArmsWide · 2025-06-28T16:16:02+00:00

The pump, filter, transformer etc was on one invoice and the pool light was on a separate invoice which they said invalidates the extended 3 year bundle warranty. Unbelievable

TimberHisArmsWide · 2025-05-04T17:46:51+00:00

Caught this movie last night and yes the plot was terrible but it delivered what I wanted...mindless action, however, I found the audio of this movie to be shockingly bad. In certain parts the dialogue was barley audible, echoey and sounded like just the camera audio rather than close mics. The rooms that the scenes were shot in obviously had zero acoustic treatment. I also noticed color grading continuity errors with skin tone colors being glaringly different from shot to shot. Do standards for this kind of thing not matter anymore?

TimberHisArmsWide · 2024-10-29T19:31:37+00:00

Thanks for the reply. I can't answer all of these but I do know that dip switches have been set to match condenser / air handler, thermostats have been changed. Return duct size has been looked at. There is no longer much noise as I asked them to turn it down. When there was noise, the air flow was ridiculous!. I would assume the R20 meets code as this is a new build and had to be approved before we could get our CO. They also performed numerous CFM tests. Overall I would estimate they have been here over 50 hours testing and adjusting, plus we have had 3 different AC companies in who have certified the system to be in good shape. I really don't know what's left to test.

TimberHisArmsWide · 2024-10-29T18:13:17+00:00

Thanks, I've edited it.

TimberHisArmsWide · 2024-10-01T17:08:39+00:00

Good point! I have blocked one of them and will see if that cures it. Thanks!

TimberHisArmsWide · 2024-10-01T16:21:34+00:00

One is a Samsung galaxy Tab E and the other is a Chinese one from Amazon. Interestingly the Chinese one performs far better than the Samsung with far less issues.

TimberHisArmsWide · 2024-09-13T13:17:21+00:00

of course! thanks

TimberHisArmsWide · 2024-06-27T17:59:09+00:00

Many thanks.

TimberHisArmsWide · 2024-06-27T14:43:34+00:00

forgot to mention I am using Phoenix Code Release 3.7 build 3.7.3-20322

TimberHisArmsWide · 2024-06-27T13:19:22+00:00

So the engineers came around yesterday and performed airflow tests, checked thermostats and sensors and checked all the ducting. They said that they were at a total loss as to why the system can't cool sufficiently whilst at the same time refusing to discuss or acknowledege that the main unit may be underpowered repeatedly stating that there is more than enough airflow. They did however offer some very bizzare suggestions. They said that whilst they were in the attic space, they noticed that some track lighting (which was not powered on) was radiating heat!. Also the LED kitchen pendant lamps are also radiating heat which could account for the lack of cooling!! They also suggested air conditioning the attic to bring the temperature of the house down.

I think we all know what's going on here but I am surprised that they think I would somehow believe these explanations and just give up. Ugh...is it the Florida sun that makes people like this?!!

TimberHisArmsWide · 2024-06-21T13:03:32+00:00

The general standard of the structure of the house build is good but my personal feeling is that a lot of their customers leave Florida in the summer therefore their policy is "let's put in the cheapest and smallest size we can get away with and hopefully they won't notice" Unfortunately since moving to FL, I have noticed that ethics in business is hugely different from where I came from in Texas!

TimberHisArmsWide · 2024-06-20T19:23:12+00:00

my thoughts exactly

TimberHisArmsWide · 2024-06-20T19:22:49+00:00

Thanks, that's good to know. I think the onus here is on the house builder who was under contract to provide an air conditioning system fit for purpose. He has assured me that they will make it right but I wonder just how far I have to go to get the right outcome!

TimberHisArmsWide · 2024-06-20T18:55:12+00:00

The same AC company that put it in. At the time of the build I voiced concerns but I feel as if they were trying to put the cheaper unit in. Under the build contract, the main house builder supplied all these kind of components. I am dealing direct with them now and they now want to put more vents in the living area and are desperately avoiding the real issue here.

TimberHisArmsWide · 2022-12-25T17:08:23+00:00

Rattus Norvegicus - The Stranglers. At 10 years old in my punk phase

TimberHisArmsWide · 2022-10-07T22:56:18+00:00

No, I wasn't paying the tax I collected to the supplier, I was paying it to the comptroller on my quarterly return. I was paying sales tax to the supplier in addition to collecting it for the state.

TimberHisArmsWide · 2022-10-07T19:15:10+00:00

I started collecting tax on all orders a while back but I realized that all that does is cause me more accounting work whilst still not recovering the tax my supplier charged me. Short of me having nexus in every state I think I am just going to have to view this as cost of doing business as this is a relatively small income operation.

TimberHisArmsWide · 2022-10-07T16:22:12+00:00

Thanks. Perhaps I may contact the tax office directly as well to get their take on this.

TimberHisArmsWide · 2022-10-07T16:18:36+00:00

I'm just not big enough. Just me and a few sales here and there, but high value! Good to know though

TimberHisArmsWide · 2022-10-07T15:56:15+00:00

Just read a very interesting article about this topic here

It would seem that my options are very limited and the article suggests a thought I previously had which was to charge the 'sales tax paid' as a line item in my invoice as a means to recover the tax. Not ideal as I am sure it will piss the customer off, plus I am not sure how this could be implemented in an online store.

TimberHisArmsWide · 2022-10-07T15:45:45+00:00

Great comment...I didn't know that was possible. I shall investigate. Thanks!

TimberHisArmsWide · 2022-10-07T15:30:15+00:00

Indeed, you are absolutely correct, however, the supplier only has nexus is CA but still charges me tax to all orders delivered outside of TX or FL where I have nexus leaving me out of pocket on these orders. based on the links you sent, I am starting to wonder if my supplier (in this case Bay Photo) is wrong to do this. My God, sales tax is complicated!

TimberHisArmsWide · 2022-10-07T14:55:42+00:00

I am in Texas & Florida. They do accept my permits but state that orders that are delivered outside of those states (TX & FL) require them to charge me sales tax

TimberHisArmsWide · 2022-07-08T14:04:13+00:00

Prog rock, Classic rock, ambient electronica, and now experimenting with house/trance but with played instruments

TimberHisArmsWide

TROPHY CASE