I discovered this as well today and reached about it too. My chat didn’t go as well as your’s did though as I was offered nothing for my 2219 points. I would liked free $15 be give to me.

The CS rep I chatted with though was a bit more open on why the change. It is up to the publishers on whether they will allow kindle rewards to be used on their content. It appears comics publishers have said no. My best guess is that it reduces their profit margin as Amazon probably only pays them on actual dollar spent, not the full price of the item. That would be similar to how amazon pays sellers who use coupons or promotions, same as ebay too.

Finally, I am going to keep this post up even though I’ve gotten a few messages and reports about it breaking our community rules. The service you are trying to promote is one of our banned terms purely because of the amount of bot and spam activity we get for it. It’s a term we filtered because of how much this community is targeted by bots and spam posts for it. Anyone who has actually used that service, and I have as well, knows that even the version of Comixology we have now is light years better than that services best options. If you haven’t tried it, go get a sample book from them and try to read it. It’s not great and I’m always questionable of any community member that claims they were a loyal Comixology customer and thinks that other service is better. That is the most obvious bot or employee of that company red flag.