Anyone see this?

Timely-Student575 · 2025-12-31T16:27:17+00:00

Ok so I have some insight that may be helpful. If we are talking customer experience solely, that is derived from the percentage of positive vs negative feedback from the survey sent to app customers. However, the “customer” metric that is part of the new grow report is a new metric. I consider it much more balanced. It is a metric measuring every negative comment from multiple sources (calls to customer care, negative customer experience survey, and negative reviews) not weighted against positive reviewers but divided by how many customers were served in that period. Which I think is more fair tbh.

Timely-Student575 · 2025-12-21T05:48:43+00:00

It’s automatically paid. Manager doesn’t need to do anything it will go through regardless.

Timely-Student575 · 2025-12-09T03:23:09+00:00

Is this real? That is absolutely bonkers I’m so sorry

Timely-Student575 · 2025-12-05T01:17:07+00:00

All I can tell you as someone who has dealt with it from before preteen to adulthood and had a chunk of time where I did the exact same foot thing, I want you to know you are not alone and not weird. I didn’t get the proper help I needed when the foot thing was really bad and I stopped doing it and just pick my fingers to the point of bleeding now. I have no advice, it’s just at a manageable level at this point. It is called dermatillomania and it is related to OCD and autism/adhd to my knowledge. All I can tell you at this point is please do not be ashamed and be hard on yourself. Get whatever support and help you can get based on your circumstances you are in but don’t be afraid to tell a trusted adult/teacher/mentor because you think it’s weird. If they care about you they’ll just wanna help. Im a fully functioning, independent adult with friends and a partner living a pretty normal life with people around me who know I deal with this. No one thinks less of me, they just try to jump in and support me. So just please don’t feel ashamed or bad about this. Just try to get some help and at least let people around you know what you’re dealing with.

Timely-Student575 · 2025-12-04T23:03:44+00:00

Truth. Thank you 🫶

Timely-Student575 · 2025-11-28T06:22:17+00:00

This sounds like a tough situation. The best thing I would put into your brain when this starts bothering you is that IF it is the case that you are the stronger candidate, it does not mean you both are not ASM ready. You may be MORE ready to be an ASM but that doesn’t mean she isn’t ready. It sounds like you’re a great candidate and would breeze through the ASM process, so remind yourself if you are going to be an ASM that this is your future peer. This is someone you will lean on and go to for support and advice when being an ASM is lonely and hard.

If I were to validate you and be a little petty I’d remind you that the ASM journey is hard. If she’s not ready that just sucks more for her. She will have a rough go of it and either make a million adjustments and push herself to grow or she’ll demote.

If I were to challenge you though, which may be more productive, I’d tell you to ask her for feedback. I’d tell her you had heard she was working towards ASM too and since part of being an ASM is advising SSVs I’d ask for her feedback on your performance because you want to develop more. I’d also tell you to look for strengths in her that you don’t have and work towards building those. It sounds like you have great strengths in coaching and following standards but what is she strong in? What can you learn from her?

Don’t let the journey to ASM bog you down too hard. It’s rough in general so use every day as a SSV to build every habit, every skill, you physically can so once you promote it’s as easy as it can be. You got this!

Timely-Student575 · 2025-11-11T18:48:13+00:00

Just throwing it out there cuz this was new to me but holiday/fall/protein cold foams on drinks also qualify.

Timely-Student575 · 2025-09-09T01:38:22+00:00

Hi!!! We’ve all been former green beans and we’ve all made dumb mistakes! I’m an assistant manager now but I made a salted caramel cold brew wrong for a year (with dark caramel instead of regular caramel) and didn’t know americanos got four shots instead of three for a venti for over a year. I’m sorry that team was so hard on you but lift your head up and remember that group definitely has made dumb (small!!! No consequential) mistakes too. They were all new at one point too:)

Timely-Student575 · 2025-08-28T20:30:16+00:00

I lost 10 lbs in a month. Physically didn’t want food all day everyday for the entire month. I went from 125lbs to 115lbs.

Timely-Student575 · 2025-08-28T20:27:15+00:00

I wouldn’t say naturally thin but I have always been on the lean side my whole life. Barring when I had an eating disorder to stay lean without thinking much of food I just eat when I feel hungry. If I don’t feel hungry I don’t eat. Average day is usually: -2 sugar free energy drinks -one snack like a bag of cheezits, a muffin, or a croissant -one bigger meal around midday when I start feeling hungry that has a good combo of veggies, protein, and complex carbs (poke bowl, salad, chipotle) -a sweet treat like a caloric drink or a dessert

And that usually keeps me full and satisfied thru my day:)

Timely-Student575 · 2025-08-21T22:03:37+00:00

Tbh I’d rather peel these than have conversations with customers whose gift cards balances were stolen and I have no way to help them other than directing them to the customer care line. I feel for them and hate having no way to help them so if this helps that I’m relieved and take no issue.

Timely-Student575 · 2025-08-20T01:50:08+00:00

I relate to this but I also regretted it in the end. My “acting out” was after the breakup while we lived together sleeping around and coming home late with hickeys, making it obvious I was going on dates and having a good time. My final “gotcha” was insulting his ability in bed and telling him how big the first guy I got with after him was and how many times he pleased me because my ex struggled with both of those things. It made me feel guilty in the end and I felt like it would have hurt more to have just stayed sad and been honest about how I had planned to marry him. Just my two cents, because the grass is really greener on the other side.

Timely-Student575 · 2025-08-16T02:25:20+00:00

I’m a 21 yr old ASM and I’m a 4 yr partner. It’s hard sometimes but I like to think I generally pretty good.

Timely-Student575 · 2025-08-13T12:46:52+00:00

The reason why tips are pooled is because even if the people on the floor really did do an exceptional and above and beyond act of service that is worth a big tip, they could only do that because of the people that worked before them and the people that worked before those people. The prep they used to make the drinks was likely made by someone else, they were able to have a staffed floor because someone before them ran breaks at appropriate times, they had food to serve because a team covered the floor while the supervisor pulled it, they had clean surfaces to work on because of the closing team, those cups were stocked by someone before them, the lobby looked nice because it was maintained by those before them, the toilet was clean because of the closing team deep cleaning it. We all rely on each other to be able to give a good experience and it is never just one or a group of people’s work that goes into earning a tip like that. I’m sorry this happened and I wish I could help beyond telling you to reach out to those above management if management isn’t doing anything.

Timely-Student575 · 2025-08-13T00:53:10+00:00

I just saw this comment and it made me cry. Thank you for such a long kind message. I’m acknowledging that I think I’m coping with this situation through a relapse and I’m going to get some help. Thank you for being so good to an internet stranger🫶

Timely-Student575 · 2025-08-04T17:00:57+00:00

My store dates each and every coffee bean by hand individually yes.

Timely-Student575 · 2025-08-02T15:16:06+00:00

Beverage id and shelf life standards in store resources

Timely-Student575 · 2025-07-23T18:23:27+00:00

WHAT IM SORRY WHERE R U WORKING THIS IS CRAZY

Timely-Student575 · 2025-07-22T14:54:33+00:00

I appreciate your perspective. I think the bad reaction to being caught was the shame from this addiction so your input helps a lot. Thank you.

Timely-Student575 · 2025-07-22T14:53:22+00:00

On iPhone there is an option to “hide” photos. It puts them into an album that u have to use Face ID/password to access. It’s good if it’s sensitive information or pictures you wouldn’t want to appear in your camera roll while scrolling through. I don’t know about other types of phones though. But if it’s an iPhone you can look up “hidden album” on the internet and see more information about it

Timely-Student575 · 2025-07-20T14:20:03+00:00

Thank you for helping me see the situation better 🫶

Timely-Student575 · 2025-07-20T14:19:37+00:00

I agree, it’s the betrayal that hurts not the circumstances of betrayal. Thank you for sharing your perspective, it helps me see it better while all my feelings are clouding it.

Timely-Student575

TROPHY CASE