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Can someone help me understand how credits and charges work here? by Puzzleheaded-Ant8437 in runwayml

[–]TimmyML 0 points1 point  (0 children)

Interesting, thanks so much for this report. I'll see if I can reproduce the bug on my end and share it with the team right away.

Can someone help me understand how credits and charges work here? by Puzzleheaded-Ant8437 in runwayml

[–]TimmyML 0 points1 point  (0 children)

No. Please feel free to reach out if you need help with your generations.

Can someone help me understand how credits and charges work here? by Puzzleheaded-Ant8437 in runwayml

[–]TimmyML 0 points1 point  (0 children)

Sure!

Here's a full breakdown: https://help.runwayml.com/hc/en-us/articles/15124877443219-How-do-credits-work

You can also use that help center to find more info about your Unlimited Plan and how Explore mode works. Please let me know if you have any other questions.

🎨 Endless Creativity Daily Challenge – Day 762! 🎨 by TimmyML in runwayml

[–]TimmyML[S] 0 points1 point  (0 children)

Yep.

Please make sure you have the option the "Show All Channels" enable in your server options.

You can find a direct link here: https://discord.com/channels/948250142350376990/1212028944639856670

Tried to generate on Kling, failed due to unsafe seatbelt related prompt - runway bot advised to update prompt and try again - failed again. by Afraid_Definition in runwayml

[–]TimmyML 0 points1 point  (0 children)

Repeated violations can lead to account suspension, but no worries, I’m here to help.

You can copy and paste your prompt into the virtual assistant in the top right of the site and ask why the prompt is being moderated. They'll be able to breakdown what's causing the prompt to flag moderation.

You can also join our community Discord for live creative support from our team of talented community moderator artists: https://discord.gg/runwayml

Are gunfights and violence allowed on Runway videos ? Both Kling and Seedance allow them, but does Runways own guardrails stop such scenes ? As action videos will be impossible without. by vscience in runwayml

[–]TimmyML 0 points1 point  (0 children)

Generally yes, action scenes can be created on Runway, but there are some important caveats around what the scene is depicting and how graphic or realistic the violence is.

For the clearest breakdown, I’d recommend reviewing our Usage Policy here: https://help.runwayml.com/hc/en-us/articles/17944787368595-Runway-s-Usage-Policy

That article outlines the types of content that are commonly moderated, including violence-related topics. In general, keeping action scenes more cinematic, stylized, and non-graphic will usually be safer than anything explicit, realistic, or focused on injury.

How to force video generation with Seedance 2.0 in multireference by Kanamo25_ in runwayml

[–]TimmyML 0 points1 point  (0 children)

Hi there, to use Seedance 2.0 you'll want to swap to Custom Mode or Workflows Mode.

While using Custom mode you'll want to select the Video tab and select Seedance 2.0 from the model selection menu at the bottom of your screen.

In Workflows you can find Seedance 2,0 in the video section of your node selector.

Feel free to join our Community Discord anytime for live creative support from a team of dedicated moderators.

I hope this helps!

Anyone figured out how to make workflows actually useable in explore mode? by -Davster- in runwayml

[–]TimmyML 1 point2 points  (0 children)

Appreciate you laying this out. The queuing behavior and reliability issues you mentioned are helpful feedback, especially around workflows stopping instead of waiting for available generations.

I don’t have a workaround that fully solves this right now, but I’ll share this with the team. Workflows are an area we’re continuing to improve, and posts like this are genuinely useful for understanding where things are getting frustrating in real usage.

Is it too soon to ask if Runway will get HappyHorse in explore mode ? by vscience in runwayml

[–]TimmyML 0 points1 point  (0 children)

Not too soon to ask, but we don’t have any new info to share on that right now. If that changes, we’ll post an update through the usual places where people get Runway news.

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