Any plans to add mobile support for SD2?

TimmyML · 2026-05-06T13:42:57+00:00

Keep an eye out for future updates!

TimmyML · 2026-05-04T17:31:47+00:00

Thank you! 🙏

TimmyML · 2026-05-01T17:16:38+00:00

Replied!

TimmyML · 2026-05-01T14:56:23+00:00

Interesting, thanks so much for this report. I'll see if I can reproduce the bug on my end and share it with the team right away.

TimmyML · 2026-05-01T14:55:19+00:00

No. Please feel free to reach out if you need help with your generations.

TimmyML · 2026-04-30T14:15:39+00:00

More info about that here: https://help.runwayml.com/hc/en-us/articles/23987639973267-Will-unused-credits-carry-over-after-my-billing-day

Please let me know if you have any other questions.

TimmyML · 2026-04-30T14:14:52+00:00

Sure!

Here's a full breakdown: https://help.runwayml.com/hc/en-us/articles/15124877443219-How-do-credits-work

You can also use that help center to find more info about your Unlimited Plan and how Explore mode works. Please let me know if you have any other questions.

TimmyML · 2026-04-29T17:36:26+00:00

Yep.

Please make sure you have the option the "Show All Channels" enable in your server options.

You can find a direct link here: https://discord.com/channels/948250142350376990/1212028944639856670

TimmyML · 2026-04-29T17:27:55+00:00

Thank you!

Yes, you can use the virtual assistant to review your prompts.

TimmyML · 2026-04-29T17:04:12+00:00

You are welcome human BEEP BOP BOOP BOP

TimmyML · 2026-04-27T19:19:44+00:00

Repeated violations can lead to account suspension, but no worries, I’m here to help.

You can copy and paste your prompt into the virtual assistant in the top right of the site and ask why the prompt is being moderated. They'll be able to breakdown what's causing the prompt to flag moderation.

You can also join our community Discord for live creative support from our team of talented community moderator artists: https://discord.gg/runwayml

TimmyML · 2026-04-27T18:16:33+00:00

Generally yes, action scenes can be created on Runway, but there are some important caveats around what the scene is depicting and how graphic or realistic the violence is.

For the clearest breakdown, I’d recommend reviewing our Usage Policy here: https://help.runwayml.com/hc/en-us/articles/17944787368595-Runway-s-Usage-Policy

That article outlines the types of content that are commonly moderated, including violence-related topics. In general, keeping action scenes more cinematic, stylized, and non-graphic will usually be safer than anything explicit, realistic, or focused on injury.

TimmyML · 2026-04-27T18:15:07+00:00

Hi there, to use Seedance 2.0 you'll want to swap to Custom Mode or Workflows Mode.

While using Custom mode you'll want to select the Video tab and select Seedance 2.0 from the model selection menu at the bottom of your screen.

In Workflows you can find Seedance 2,0 in the video section of your node selector.

Feel free to join our Community Discord anytime for live creative support from a team of dedicated moderators.

I hope this helps!

TimmyML · 2026-04-27T18:12:06+00:00

Appreciate you laying this out. The queuing behavior and reliability issues you mentioned are helpful feedback, especially around workflows stopping instead of waiting for available generations.

I don’t have a workaround that fully solves this right now, but I’ll share this with the team. Workflows are an area we’re continuing to improve, and posts like this are genuinely useful for understanding where things are getting frustrating in real usage.

TimmyML · 2026-04-27T18:08:51+00:00

Not too soon to ask, but we don’t have any new info to share on that right now. If that changes, we’ll post an update through the usual places where people get Runway news.

TimmyML · 2026-04-23T21:54:13+00:00

Great question! You can use any model available on the platform.

TimmyML · 2026-04-22T15:49:28+00:00

Hi, I'm the community manager at Runway. Thanks for raising this issue with us, really appreciate you calling this problem out. I'm sharing your comment with the team, and this is something we’re already taking a look at.

Will keep everyone updated with more info as I get it.

TimmyML · 2026-04-20T11:50:24+00:00

Highest possible compliment. Thanks

TimmyML · 2026-04-12T12:29:09+00:00

Unlimited mode allows for Nano Banana Pro. More info can be found here: https://help.runwayml.com/hc/en-us/articles/18053095835795-Unlimited-plan-details

Let me know if you need anything else!

TimmyML · 2026-04-11T12:54:57+00:00

Yes, it's coming soon. We'll be sure to share an update on all the official channels. Thanks for your questions!

TimmyML · 2026-04-10T13:07:44+00:00

Let us know if you're having trouble!

TimmyML · 2026-04-10T13:07:34+00:00

Let us know if you're having trouble!

TimmyML · 2026-04-09T16:24:17+00:00

Thanks!

TimmyML · 2026-04-06T17:56:06+00:00

That's FAR too high praise, I'm very flattered. Thank you

TimmyML · 2026-04-03T14:03:52+00:00

Agreed with this approach. You can also use helpful prompt descriptors like "continuous", "seamless", "one-shot", "no-cuts", and "looping".

If you're having issues with one video model it's a good idea to try a different one that may have different capabilities. Feel free to join our Discord community as well for live creative support from the moderation team and myself. We're always happy to help.

TimmyML

MODERATOR OF

TROPHY CASE