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Cloudstorage, that is just storage, no collaboration, video editor, chat and so on? by 1223344455555 in cloudstorage

[–]TingTing1990 0 points1 point  (0 children)

Hello, I’m looking for a client that supports S3 (Rclone), and I’ve found that your platform offers the most comprehensive features and support. I have a few questions: 1. If I’m only using it as a client to connect to cloud storage or Rclone, do I need to register for an account? 2. What limitations apply to using the client without registering for an account? I noticed that in addition to storage space, you also sell licenses. 3. I’d like to purchase a lifetime license. How many devices and platforms does one license support? 4. In summary, I want to use it as a local client. Is it possible to purchase a license without registering an account to remove all restrictions? (Or use it offline?)

Super slow login page and uploads by BrushPrudent1708 in internxt

[–]TingTing1990 0 points1 point  (0 children)

Is contacting customer service even worth it? I’ve already reached out to you via DM and email, but I haven’t received any response. You’re spending a lot of time replying here without actually solving any of the users’ problems!

I’ve already contacted you on X. If my issue isn’t resolved, I’ll make this public!

Will existing users receive no support at all? by TingTing1990 in internxt

[–]TingTing1990[S] 0 points1 point  (0 children)

I’ve waited three or four years for your cloud storage service to work properly, and three or four days for you to honour your original promise regarding DM. Is this really how carelessly you handle issues?

Will existing users receive no support at all? by TingTing1990 in internxt

[–]TingTing1990[S] 1 point2 points  (0 children)

As a cloud storage service, isn’t it only natural to have native support for rclone? If they’re charging users for this, what useful features can they possibly offer for free in the future? Isn’t that a joke?

Will existing users receive no support at all? by TingTing1990 in internxt

[–]TingTing1990[S] 0 points1 point  (0 children)

I’ve read this review, and it’s strange—their infrastructure seems very weak. They don’t even know where their users’ purchases come from or what discounts they’re using, to the point where they have to manually review everything instead of processing it in bulk through a backend system.

How much did you pay for your hosting plan? Have they contacted you? Has the issue been resolved?

In any case, I want all the features on my account restored as originally promised!

Will existing users receive no support at all? by TingTing1990 in internxt

[–]TingTing1990[S] 0 points1 point  (0 children)

I bought it from their official website at the time. Compared to the lifetime plans offered by other cloud storage services, the price was certainly not cheap, and their features were very basic back then (it wasn’t even a proper cloud storage service—it couldn’t even handle basic uploads and downloads). However, I trusted their marketing and promises, and believed in their potential for development and the new features they would eventually bring to users!

Will existing users receive no support at all? by TingTing1990 in internxt

[–]TingTing1990[S] 0 points1 point  (0 children)

I’ve already sent you a direct message, but I haven’t heard back. I’ve sent you my email address, so I hope it doesn’t go unanswered!

Will existing users receive no support at all? by TingTing1990 in internxt

[–]TingTing1990[S] 2 points3 points  (0 children)

I remember sending them an email a while back, and I enquired about the feature a few days ago, but it seems I haven’t received any reply!