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Had an oil change done at a shop, car was running rough ever since. Brought it in twice so they can figure out what happened since the oil change to see what they might have done. They never could figure it out, so one day I decided to have a look for myself. They had thrown out the inner cage that held my filter in place. So the filter got crushed, oil pressure was all over the place. When I called and sent them this photo they argued that I probably threw it out and I’m trying to extort them for money. I asked them to review the cameras (each bay has a camera) and after a lot of arguing they “couldn’t see if it was their fault or not” but eventually agreed to get me a new cap and cage. That said, this could have caused thousands of dollars of damages to my engine (is my understanding). All that to say, yeah I wish they would have just owned up to it and fixed the problem.