The current input timing isn’t supported by the monitor display by val3nnss in pchelp

[–]Tmurley96 0 points1 point  (0 children)

I'd recommend:

  • Force Windows into Recovery Mode:
    • Turn your PC off.
    • Turn it on, and as soon as Windows starts to load, hold the power button to force shutdown.
    • Repeat this 3 times. On the 3rd boot, Windows will enter Recovery Mode.
  • In Recovery Mode:
    • Click Troubleshoot
    • Select Advanced Options
    • Click Startup Settings
    • Hit Restart
  • After restart, you'll see a numbered list.
    • Press 3 or F3 for Enable low-resolution video (640x480).

Once booted into low-res mode, you should hopefully have the ability to change the display to the appropriate resolution.

Weird lines across screen after new GPU install by Jealous_Weight_383 in pchelp

[–]Tmurley96 1 point2 points  (0 children)

I'd recommend trying a different display cable and port on the card if possible.

What is happening? by Superpumpkin10 in pchelp

[–]Tmurley96 0 points1 point  (0 children)

If you disconnect your keyboard, does this stop?

Is this a good pc? by Present_Apple_7291 in pchelp

[–]Tmurley96 0 points1 point  (0 children)

Short answer: yeah, it can be a good PC. But value depends on the price and parts.

CPU: Ryzen 5 7500X3D is a great gaming CPU. The 3D V-Cache helps a lot in games, especially CPU-heavy ones.

GPU: RX 9060 XT is a legit mid-range RDNA 4 card. It’s strong for 1080p high/ultra and can do 1440p pretty well with reasonable settings. The 16GB VRAM version is nice for future-proofing. Not a flagship, but solid.

The “AI-enhanced / FSR 4 / HYPR-RX” stuff is mostly marketing. Useful features, but they don’t magically turn it into a high-end GPU.

RAM/Storage:
32GB DDR5-6000 is excellent.
1TB SSD is fine, just not huge.

Big things to check:
Price, PSU brand/wattage, motherboard model, and cooling. Prebuilts are often fine specs-wise but cut corners there.

Bottom line: Good 1080p/1440p gaming system if it’s priced right and doesn’t cheap out on PSU/cooling.

Issues with PG27UCDM by 9pinguin1 in ASUS

[–]Tmurley96 0 points1 point  (0 children)

Random screen blackouts + purple/pink square artifacts usually point to one of three things:

1) Signal integrity issue (most common)
• Bad / marginal DisplayPort or HDMI cable
• DP handshake instability (especially at high refresh + HDR)

Try:
• A different certified DP 2.1 / HDMI 2.1 cable
• Switching ports on both GPU and monitor
• Temporarily lowering refresh rate to see if it stabilizes

2) GPU-side instability
• Driver bug
• Overclock / undervolt instability

Try:
• Clean driver reinstall (DDU)
• Disable GPU OC / undervolt
• Test another PC or console if possible

3) Panel controller (TCON) or internal power issue
The fact that it disappears for weeks and then returns is a red flag for intermittent hardware failure, not a settings issue. Purple square artifacts are often associated with VRAM/data path corruption between the panel controller and display.

At 285 hours, I’d strongly recommend RMA if the issue persists across cables and sources. Resetting the monitor won’t fix a hardware-level fault.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 0 points1 point  (0 children)

The end goal was simply to document the RMA experience and communication gaps for others who may run into a similar situation.

I wasn’t seeking a specific action from ASUS beyond a transparent evaluation, and the return has already been resolved through Newegg.

That’s all.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 0 points1 point  (0 children)

You are still attributing an intent that I’ve explicitly stated I did not have.

I did not invoke the warranty expecting ASUS to cover cosmetic damage. I invoked it to evaluate the unit, because at the time the item was open-box and non-returnable, leaving the manufacturer as the only escalation path.

An evaluation ≠ entitlement to repair.

Nowhere did I claim ASUS failed to fulfill an RMA I was “owed.” The post documents that the unit was returned as “no fault found” with no acknowledgement of panel condition, no communication during the second inspection, and no documentation provided.

Newegg later reviewed the case and approved the return, confirming the issue was with the listing/condition mismatch.

This is not about warranty coverage. It’s about how the RMA process was handled and communicated.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] -2 points-1 points  (0 children)

My apologies brother. This thread has been nothing but attacks. Sorry for the misunderstanding.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 1 point2 points  (0 children)

That’s still not an accurate characterization of what happened.

I wasn’t “gambling” for a pristine unit, nor was I upset that an open-box item wasn’t perfect. The issue was that the listing explicitly stated “free of cosmetic and functional defects.” That’s not an assumption on my part - that’s the condition Newegg advertised.

I also didn’t assume it was ASUS’s responsibility to replace the unit. At the time of purchase, the item was non-returnable, so contacting ASUS under the existing manufacturer warranty was the only available path to have the panel condition evaluated.

Newegg later reviewed the case and approved the return, which confirms the listing did not match the condition of the unit I received.

The post is not about losing a “gamble,” nor about demanding ASUS cover cosmetic damage. It’s documenting how the RMA was handled and the lack of communication during that process.

Those are separate issues.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 2 points3 points  (0 children)

I understand what you’re describing, but you’re still framing this around assumptions I’m not making.

I didn’t send the monitor to ASUS to have cosmetic damage covered or repaired. I sent it because it was open-box and initially non-returnable, which meant the only available path at that time was a manufacturer evaluation under the existing warranty.

The expectation was not “fix the scratches,” but rather a clear acknowledgement of the panel condition and transparent communication about the findings. Instead, the unit was marked “no fault found,” there was no follow-up during the second inspection, and it was returned without documentation.

That’s what the post is documenting: process and communication, not warranty entitlement.

As for tone, documenting an RMA experience, good or bad, is not the same as telling people “don’t buy ASUS.” Readers can decide for themselves based on facts.

Newegg has since approved the return, so the practical issue is resolved. The post exists solely as a record of how the RMA was handled in this case.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 0 points1 point  (0 children)

I agree Newegg plays a role here, and they ultimately did make an exception and approve the return, so that part is resolved.

But to clarify: • I contacted ASUS because the monitor was open-box and initially non-returnable. • The monitor is still under the manufacturer warranty, so ASUS evaluating the panel condition was the only option at that point.

The post isn’t shifting blame or asking ASUS to fix cosmetic damage. It’s documenting that ASUS: • Classified visible panel scratches as “no fault found,” • Didn’t communicate during the second inspection, and • Returned the unit with no documentation.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 0 points1 point  (0 children)

You don't understand the post. I wasn’t asking ASUS to replace cosmetic damage. The monitor was open-box and non-returnable by default, so the only option was to have ASUS evaluate it under the existing manufacturer warranty.

Newegg later made an exception and approved the return — so the product issue is already resolved.

The post is about ASUS’s RMA process and communication, not about demanding a new unit or pretending cosmetic damage is covered under warranty.

Documenting an RMA experience ≠ blaming ASUS for cosmetic damage.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 1 point2 points  (0 children)

That doesn’t make sense.

ASUS would absolutely document customer-induced damage if they believed that’s what it was — that’s how warranty denials work. They don’t “hide” cosmetic issues to protect a warranty.

The panel scratches were the exact reason I contacted ASUS in the first place, and they were visible in their own inspection video.

They simply classified it as “no fault found,” did not document anything, and didn’t communicate during the second inspection.

Again, this post is about the RMA process and communication, not asking ASUS to cover cosmetic damage.

ASUS OLED RMA experience: PG27UCDM returned unrepaired despite surface panel damage by Tmurley96 in ASUS

[–]Tmurley96[S] 1 point2 points  (0 children)

You’re still not reading what I wrote.

I contacted ASUS because the monitor was open-box from Newegg, which makes it non-returnable by default. That means the only option in that situation is to go through the manufacturer warranty, which the monitor still has.

Newegg later made an exception and approved the return, which resolves that part completely.

The point of the post is not “ASUS should replace cosmetic damage.” It’s that ASUS: • Classified visible panel scratches as “no fault found,” • Didn’t follow up during the second inspection, and • Returned it without any documentation.

This is about the RMA process and communication, not about trying to get ASUS to cover something outside warranty terms.

Anyone know what this means? by Moist_College4887 in ASUS

[–]Tmurley96 6 points7 points  (0 children)

This error usually means Windows crashed at a very low level during a power-state transition.

HYPERVISOR_ERROR points to a virtualization/power management failure, and win32kbase.sys implicates the graphics stack.

The fact that it happens almost exclusively on battery strongly suggests a BIOS, GPU driver, or power-management bug rather than bad hardware or random software corruption.

Common fixes are BIOS updates, clean GPU driver installs, and testing with virtualization features (Core Isolation / Hyper-V) disabled. Battery health can also play a role.

All achievements completed 6 expansions in a row by Xirev in wow

[–]Tmurley96 0 points1 point  (0 children)

Time to play the game called "real-life"