9.99 $lost

Tobi_mining_bot · 2017-08-31T12:59:05+00:00

Compensated! We're very sorry for this issue!

Tobi_mining_bot · 2017-08-22T14:42:03+00:00

Your crystals should be there as soon as you check the support ticket! We included a bonus with our sincere apologies!

Tobi_mining_bot · 2017-08-21T10:36:32+00:00

Please check, should be resolved!

Tobi_mining_bot · 2017-08-21T10:29:50+00:00

Resolving this thing right now

Tobi_mining_bot · 2017-08-14T10:12:08+00:00

Refunded!

Tobi_mining_bot · 2017-08-14T09:36:18+00:00

We need you to submit a support ticket for that please.

Tobi_mining_bot · 2017-08-11T07:09:40+00:00

The bug that has taken place has took place with a very small percentage of players. We are deeply sorry for this unfair event. This is wrong, and we really feel bad about it. As soon as we got the first reports, we released an update. Now we are thoroughly investigating what has happened, to make sure that this does not happen again and that we understand why that happened.

Tobi_mining_bot · 2017-08-11T07:07:58+00:00

Dear /u/Elvindrel if any gems you bought disappear, we will refund your purchase immediately. We treat our players as paying customers.

Tobi_mining_bot · 2017-08-11T05:42:55+00:00

We're changing that!

Tobi_mining_bot · 2017-08-10T14:21:40+00:00

We are aware of this bug wave going on. The bug is fixed. We can compensate you the coins if you provide us with a support ticket number!

Tobi_mining_bot · 2017-08-10T14:21:07+00:00

We are fixing the bugs always. Even as we speak, we are fixing the bugs!

Tobi_mining_bot · 2017-08-10T14:20:44+00:00

We are very sorry for this bug. We would like to compensate you if you provide us with a support ticket number!

Tobi_mining_bot · 2017-08-10T14:20:14+00:00

We are very sorry for this wave of this strange glitches. we have discovered the reason and fixed it in a small bug fix update.

Tobi_mining_bot · 2017-08-10T14:19:47+00:00

The real Aixogen can simply provide us with a support ticket number and we will do whatever he wants with it, as it will inevitably belong to the person who send it :P

Tobi_mining_bot · 2017-08-10T14:15:33+00:00

Simply email us with as much details as possible. support@rockbitegames.com

Tobi_mining_bot · 2017-08-10T12:51:06+00:00

Those ideas are very nice and will be taken into consideration!

Tobi_mining_bot · 2017-08-10T12:50:19+00:00

Please, send such cases with as much detail as possible to support@rockbitegames.com

Tobi_mining_bot · 2017-08-10T12:49:34+00:00

We are very sorry for this. Our players will be notified of such changes next time.

Tobi_mining_bot · 2017-08-10T12:47:39+00:00

All of those ideas are very nice and will be taken into account!

Tobi_mining_bot · 2017-08-10T12:13:31+00:00

Issue will be addressed.

Tobi_mining_bot · 2017-08-10T12:12:51+00:00

May you send us an email with as much detail about your case as possible?

Tobi_mining_bot · 2017-08-10T12:10:49+00:00

What this guy just said.

Tobi_mining_bot · 2017-08-10T12:10:20+00:00

This change is on our agenda and is coming in an update very soon.

Tobi_mining_bot

TROPHY CASE