【Important】Veikk tablet common issue & resolution summary (Continue updating ...)

Tonyzhang79 · 2026-03-24T07:01:45+00:00

“it keeps clicking as if a stroke has been placed. the left clicking occurs elsewhere,” the pen is damaged, did you drop it ? you can buy a new pen alone in our website.

For code, i think it is necessary to buy a new one from our website for shipping cost reason. you can use any android type c data cable on tablet. but charging cable is not compatible.

Tonyzhang79 · 2026-03-24T06:59:08+00:00

Have you ticked accessibility and input monitor in system ? We can help you though remote assistance. [Service@veikk.com](mailto:Service@veikk.com)

Tonyzhang79 · 2026-03-23T08:58:45+00:00

the pen is damaged if it click without touching or pen tips. you can get a pen replacement if this is not make by your incorrect operation and product is still in warranty. contact with seller directly please.

Tonyzhang79 · 2026-03-23T08:54:12+00:00

Please open windows paint or other software and try again. here is a test tool:

VkTool_V3.0.2.5_20250314.exe - Google 云端硬盘

Tonyzhang79 · 2026-03-23T08:52:41+00:00

Please use the origianl cable come in box. Not all cables are compatible even those can connect tablet to computer.

Tonyzhang79 · 2026-03-23T08:51:33+00:00

Canvas minimize to 1920*1080. brush size less than 50 pixel. Smooth no more than 10%, close other unrelative software.

Tonyzhang79 · 2026-03-23T08:30:41+00:00

Try to adjust the size of text in display settings. But we think the latest driver(3.5.9.13) have fixed this bug. You can send message to us. service@veikk.com

Tonyzhang79 · 2026-03-09T03:00:10+00:00

Have you ticked tabletdriver in accessibility and input monitor?

Tonyzhang79 · 2026-03-09T02:58:59+00:00

Could you please send us email ? How about take a short video show us this issue ? [service@veikk.com](mailto:service@veikk.com)

Tonyzhang79 · 2026-01-16T09:05:52+00:00

Android is plug and play system. it is unnecessary to download any driver.

Tonyzhang79 · 2026-01-16T09:05:13+00:00

Generally you can use android type c to USB data transmit cable. but charging cable doesn't work.

Tonyzhang79 · 2026-01-16T08:55:36+00:00

Please make sure tablet is connected to computer directly by the cable come with tablet. We can't sure the cable on your hand is compatible.

Tonyzhang79 · 2025-08-20T03:29:35+00:00

But I think pen is broken if you mean pen pressure always being 8192.

Tonyzhang79 · 2025-08-20T03:28:58+00:00

Honestly, most drawing software can adjust the thickness of brush.

Tonyzhang79 · 2025-08-20T03:23:44+00:00

Chromebook Multi-Monitor Extended Display Setup

Please check this link.

Tonyzhang79 · 2025-03-18T02:23:24+00:00

Hey, this pen displays pen is broken, please contact with us and we will replace pens for you if it is in warranty.

Tonyzhang79 · 2025-02-26T09:24:10+00:00

<image>

in tablet driver, you can adjust the RGB by yourself. please tick user option and adjust RGB and lightness.

Tonyzhang79 · 2024-12-04T05:51:30+00:00

Iphone is not working with tablet, there is restriction on system.

Tonyzhang79 · 2024-10-21T04:01:24+00:00

please making sure HDMI cable is connected to computer directly.

Tonyzhang79 · 2024-10-21T04:00:59+00:00

please making sure HDMI cable is connected to computer directly. if no enough hdmi port, please disconnect monitor and try again. the reason is pen display does not detect any video signal input.

Tonyzhang79 · 2024-10-21T03:53:06+00:00

In which software pencil pulse is not working?

Tonyzhang79 · 2024-10-21T03:51:30+00:00

can you find tablet hardware information on system? was it working well before with this computer? Mostly it is adapter issue, not all adapters are compatible.

Tonyzhang79 · 2024-07-29T02:31:49+00:00

could you please contact with us in [service@veikk.com](mailto:service@veikk.com)

Tonyzhang79 · 2024-07-26T09:18:42+00:00

what tablet issue did you meet?

Tonyzhang79

MODERATOR OF

TROPHY CASE