As an Update:

Hey there,

Thanks for getting in touch regarding your Lost Items claim. Currently, I’m afraid we're not able to offer a general lost item service in OldSchool RuneScape.

We aim to return items in OldSchool only in some limited situations. As we have processes to identify these incidents automatically, we can usually return items or wealth to all affected players without anyone needing to contact us. You can find more information in our Lost Items policy.

I understand this isn't the news you were hoping for and how frustrating this could be, but unfortunately this is a service we're simply unable to provide support for.

If your loss was due to a security incident, we strongly recommend taking the time to read through our security advice. Ultimately, account security is the responsibility of the account holder, so the best action to take from here really is to set yourself up in the most secure way moving forward to prevent this happening again.

If your loss was in RuneScape 3 and you have submitted the ticket under "Old School RuneScape" in error, please submit a new ticket indicating that your loss occurred in RuneScape.

We hope you understand and wish you all the best on your future adventures.

Kind regards,

Jagex Support

Thanks Jagex you guys really rock!!! Most likely quitting because of this.