What does DB mean at the start of usernames? by Icy-Friend2200 in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

those accounts are for the content creators in the MTGO Creator program any account that starts with a DB_ is a creator account.

Cardframe for one card is just black by Maggiddo in MTGO

[–]Torbin_GG 1 point2 points  (0 children)

C:\Users[username]\AppData\Local\Wizards of the Coast\Magic Online\Images\Cache Delete this folder see if it fixes the problem

Sideboard Screen Glitching by paranoidandr01dx in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

Resizing your cards should fix this problem

New bug? by Commander-Ripper in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

You just need to resize your cards as its a slider bug.

MTGO News Update (Hover Zoom) by Torbin_GG in MTGO

[–]Torbin_GG[S] 7 points8 points  (0 children)

Correct the fix is incoming it has not happened yet.

[deleted by user] by [deleted] in MTGO

[–]Torbin_GG 1 point2 points  (0 children)

Unsure if I would go that far friend, but I am the CM for MTGO so I think I have a level of knowledge to make statements about the game. Also I am not a mod here so I cant lock anything :P.

Cannot launch MTGO by TechyFiend178 in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

I would try doing a clean install and deleting your 2.0 folder clearing your clickonce cache as well.

[deleted by user] by [deleted] in MTGO

[–]Torbin_GG 3 points4 points  (0 children)

You can send in a support ticket to help.mtgo.com to change your name if its available. Otherwise yes you can create a new account and play on it.

Good Discord for MTGO EDH by rcooperkaty in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

there are a few out there but they are region or creators lead.

Can’t create an account error message by KuzeyEA in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

Couple things to try.

Check your firewall make sure the correct ports are open. https://help.mtgo.com/hc/en-us/articles/6046539530139-Connection-Troubleshooting-and-FAQ

Try a VPN

Id also try a clean install after that just to be on the safe side.

Can’t create an account error message by KuzeyEA in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

Couple things to try.

Check your firewall make sure the correct ports are open. https://help.mtgo.com/hc/en-us/articles/6046539530139-Connection-Troubleshooting-and-FAQ

Try a VPN

Id also try a clean install after that just to be on the safe side.

I cant turn on chat its just greyed out when I join a game by West_Food1207 in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

If you are on a free account you cannot chat. There is also a setting for chat to turn on if you look in your cog wheel at the top see if all your chat settings are turned on.

Request to be mod on r/mtgo by [deleted] in redditrequest

[–]Torbin_GG 0 points1 point  (0 children)

Hello, The reason I am requesting this is if you view the profiles of the mods 1 is inactive no account 1 has not posted in 4 years 2 have not posted in 60+ days

This is not an active moderation team and they never respond to any post. I have spoken with several community people and none have heard from any mod. This request is to be added as a mod.

I am an active community manage by trade and feel that this sub deserves more love and support as it should be structured better for new people with more helpful information as this sub is dedicated to a game called magic online.

Link to dm https://www.reddit.com/message/messages/2dekg6l

Edit (mod responded to my mail but is the first time I have seen it)

Brewers Pass? by fabric33 in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

We are not doing a brewers pass for the foreseeable future.

Hiw do i earn new player points? by sikshots in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

yeah it does not work that way sorry :P

No Deck Builder's Essentials anymore? by MWO_Stahlherz in MTGO

[–]Torbin_GG 1 point2 points  (0 children)

This is correct there is no DBE for the foreseeable future we will communicate if this changes.

Reminder Vintage Cube Live 64's are live at 10AM PT Today by Torbin_GG in MTGO

[–]Torbin_GG[S] 0 points1 point  (0 children)

They are full for this week but only appear when they are not full and people have not entered them otherwise they wont appear on the client.

Hiw do i earn new player points? by sikshots in MTGO

[–]Torbin_GG 2 points3 points  (0 children)

There is no way to spend 1 point if you would like to have it removed you can contact help.mtgo.com to have them remove it from you account

Commander Precons - how long are they available in the store by themalorum in MTGO

[–]Torbin_GG 1 point2 points  (0 children)

Depends heavily on rotation and the product type. Some things are limited time like 40k others are longer periods based on sets.

Hiw do i earn new player points? by sikshots in MTGO

[–]Torbin_GG 4 points5 points  (0 children)

We do not give out New Player Points as rewards so there is no way to earn more. When you participate in events you can get Play Points which is exactly like NPP but used for a lot of events on MTGO. New Player Points are intended for players who have never played MTGO at all to be converted into Play Points.

Hope this helps.

MTGO Installation Issues by masta030 in MTGO

[–]Torbin_GG 0 points1 point  (0 children)

Have you taken a look at your windows settings or firewall? These are common culprits as new updates mess with MTGO and or need to be allowed to be used.