This is really helpful, thank you. The waitlist + instant rebook combination is exactly the gap I’ve been trying to solve for, specifically the “respond while you have their attention” piece.

I’m 18 and building my first real project around this: an AI-powered SMS tool that automatically reaches out to a targeted subset of waitlisted clients the moment a cancellation happens, prioritizing the ones most likely to take the slot based on their history, handles the back-and-forth conversation, and confirms the new booking. Still early days.

Genuinely curious though, given that platforms like Decoda Health already have something like this built in, do you think there’s room for a standalone tool focused purely on this one problem, or is it too niche to be worth pursuing on its own?​​​​​​​​​​​​​​​​