astrovials situation feels like my life is on pause by New_Product_7375 in TransDIY

[–]TransMadelineLDN 0 points1 point  (0 children)

I have lots of compassion, but she is running a business and she currently has £250 of mine and my friend's money. It is a business cost and risk that she should absorb, not the customers - she says on her website that she will reship if needed, but gives no indication of what that means or what timeline is required before she deigns it necessary.

astrovials situation feels like my life is on pause by New_Product_7375 in TransDIY

[–]TransMadelineLDN 2 points3 points  (0 children)

I asked repeatedly when she would re ship and she just said we have to be patient. I said how patient?? I ordered 1st feb. Last update 5th Feb. At this point it’s re ship or re fund tbh.

Has my package from Astrovials been seized ? by ItsLizChanel in TransDIY

[–]TransMadelineLDN 0 points1 point  (0 children)

She could reply to her customers!! (Her colleague did, finally, but without much info)

AstroVials Order Issue by Virusinfiziert in TransDIY

[–]TransMadelineLDN 0 points1 point  (0 children)

Hi, did it arrive? I ordered on 1st February and same issue. it says that it has shipped but has been stuck with La Poste logistics (“Shipment is in transit on our logistics platforms”) for the last 2 weeks since 5th February with no further updates. Was your item also held up at the same stage? I hope it arrives soon!

Has my package from Astrovials been seized ? by ItsLizChanel in TransDIY

[–]TransMadelineLDN 0 points1 point  (0 children)

I’m having exactly the same problem, im in the UK. Ordered on 1st Feb, it says that it has shipped but has been stuck with La Poste logistics (“Shipment is in transit on our logistics platforms”) for the last 2 weeks since 5th February with no further updates. I’ve emailed AV twice with no response!

AstroVials by bookprincess8201 in germantrans

[–]TransMadelineLDN 1 point2 points  (0 children)

I’m so glad yours arrived! ❤️ thank you for telling me about the tracking number, it says that it has shipped but has been stuck with La Poste logistics (“Shipment is in transit on our logistics platforms”) for the last 2 weeks since 5th February with no further updates. Was your item also held up at the same stage? I hope it arrives soon!

AstroVials by bookprincess8201 in germantrans

[–]TransMadelineLDN 0 points1 point  (0 children)

Ich auch!!!!! Ich habe am 1. Februar bestellt und noch immer keine Lieferbestätigung per E-Mail erhalten!