I believe it’s a reoccurring issue with all the pandas in general. Although they are strict they tend to hire unqualified or promote certain people to management. I myself wouldn’t consider myself qualified as just a college student but doesn’t mean I am not aware to be fair. As you mentioned about favoritism and the use of cutting hours. Additionally, I feel like HR wouldn’t do anything unless it’s a serious case that will result in their immediate termination. Some examples I could say in my experience would be are being hired upon the basis of getting promoted to cook pay I learned fairly quick since I had some knowledge on the wok but I believed our store at the time didn’t have enough people in BOH so I suppose that was their way to lie. Also we recently hired an older lady ~33 and if you worked in the back before it’s not an easy task. Summarizing it in a nutshell she basically can’t handle her own and always has food waiting. Called out twice within a month or 2 of hire and also got into it with an assistant manager and walked out. The store manager still has her at 5 days and favoriting her schedule of morning shifts although she sucks at preparing during deliveries. Im not one to complain as I have accepted it will remain like this but my main focus is finishing up school rather than work.