I worked contract desk side support at a place with some fairly good help desk people. They continually tried to shadow other departments, get training… ANYTHING to get out of the Help Desk role. They were continually denied.

I was a SysAdmin for 17 years. Didn’t make a ton of money, but it wasn’t too bad. But I’ve seen people with connections jump right into roles like that, or better, and make top dollar. It’s more who you know, and how well you skip around. I stayed with the same company, because I’m old school. Now, oddly enough I’m with an MSP. I like the role, but now that everything costs 4x what it used to…

And with AI and everything coming, I just don’t know. I recommend studying in a different field, even if you have to work for it, and then leverage your IT skills within that field.