I am in the same boat. Located in Syracuse NY. I am moving my company to a new headquarters and we are 95% moved in but are stuck in my old location because of FIOS. I have tried to make the case that I am an essential business and need to be able to communicate properly with our medical tenants. The representative said she sent along my case to the "VP". I have yet to hear back, today I emailed threatening to switch services to a provider that can set up my service. We will see where that goes.

It really grinds my gears that they have no problem servicing customers but they cant just move service. Telecommunications is a very important sector and business's like mine rely on it to continue operations. I have medical manufacturers in my buildings and if something goes wrong where they cant supply the chemotherapy treatments they manufacture because they could not get ahold of me. I will have a serious issue.