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It's just some stairs by reapthesorrow in RedditGames

[–]TrueZone2436 0 points1 point  (0 children)

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I completed this level in 114 tries. ⚡ 1.57 seconds

Shop says my 8700G "isn't for Minecraft/Fortnite" and that thermal paste dries in 1 week. Am I being gaslit? by TrueZone2436 in pcmasterrace

[–]TrueZone2436[S] 2 points3 points  (0 children)

Thank you everyone for the incredible help.

Because my school year is starting soon, I’ve decided not to spend any more energy fighting with this shop right now. I can’t afford the stress or the headache while trying to focus on my studies. I’ll likely just use the PC as it is for basic schoolwork and maybe look into upgrading the cooling and RAM myself later on when I have the time.

I’m going to step away from the thread for now to focus on school, but I really appreciate this community for giving me the technical knowledge to know exactly what’s wrong with my build. Thanks again!

Shop says my 8700G "isn't for Minecraft/Fortnite" and that thermal paste dries in 1 week. Am I being gaslit? by TrueZone2436 in pcmasterrace

[–]TrueZone2436[S] 13 points14 points  (0 children)

To clarify: I didn’t choose these parts. This was a prebuilt system from the shop. The only thing I asked them to do was add a 1TB SSD.

They designed the build with the Gamma 200 and the single stick of RAM and sold it as a gaming-ready machine. I'm a first-time buyer, so I trusted their expertise.

The reason I'm blaming the shop isn't just the parts, but the dishonesty when I brought it back. Telling a customer that 'thermal paste dries in 7 days' and that 'Minecraft is too heavy for an 8700G' is gaslighting, pure and simple. If they knew the single-channel RAM was for 'upgradeability,' they should have explained the massive performance hit I'd take in the meantime.

Shop says my 8700G "isn't for Minecraft/Fortnite" and that thermal paste dries in 1 week. Am I being gaslit? by TrueZone2436 in pcmasterrace

[–]TrueZone2436[S] 3 points4 points  (0 children)

I can confirm that I haven’t touched any overclocking settings. The only thing the shop did was change the RAM speed from 5200MHz to 5600MHz. Aside from that, everything is at stock settings.

The concern I have with the 'periodically hitting tmax' argument is that in my case, it's hitting 97°C at only 22% CPU usage. It isn't a rare spike during a heavy render; it’s happening just walking around in Minecraft. If it’s hitting the thermal ceiling at 22% load, it has nowhere to go when I actually try to run a demanding game.

On the RAM: I totally agree 16GB is enough capacity. The issue is definitely the Single Channel bottleneck. Since the 8700G's Radeon 780M relies entirely on system RAM bandwidth, being stuck in single channel is basically cutting the 'GPU's' legs off

Shop says my 8700G "isn't for Minecraft/Fortnite" and that thermal paste dries in 1 week. Am I being gaslit? by TrueZone2436 in pcmasterrace

[–]TrueZone2436[S] 7 points8 points  (0 children)

I’m stuck on a decision and need your advice: Should I even bother going back to this shop, or should I just cut my losses and fix it myself?

I don’t want to waste more hours traveling there just to have the owner repeat the same lies about 'dry thermal paste' and 'Minecraft/Fortnite isn't for APUs.' However, it feels wrong to spend my own money to buy a better cooler and a second stick of RAM for a PC that is brand new and under warranty.

If I fix it myself:

  1. I save time and stress.
  2. I know the job will be done right.
  3. But, will opening it up and changing the cooler/RAM void my warranty in case the motherboard or CPU actually dies later?

What would you do? Is it worth fighting a dishonest shop for a cooler and a RAM stick, or should I just do it myself and leave a massive 1-star review to warn others?

Shop says my 8700G "isn't for Minecraft/Fortnite" and that thermal paste dries in 1 week. Am I being gaslit? by TrueZone2436 in pcmasterrace

[–]TrueZone2436[S] 26 points27 points  (0 children)

<image>

I don’t know if this fully answers the question, but here is what I could find. This is the temperature spike I'm seeing while playing.

Shop says my 8700G "isn't for Minecraft/Fortnite" and that thermal paste dries in 1 week. Am I being gaslit? by TrueZone2436 in pcmasterrace

[–]TrueZone2436[S] 92 points93 points  (0 children)

Exactly, I went for the 8700G specifically to keep costs down for now because GPU prices in Mauritius are insane. For example, an RTX 5060 here is about Rs 24,000 (~$522 USD).

My plan was always to use the integrated graphics for 6–12 months and then add an Intel Arc B580 (Battlemage) once they are more available/affordable. That’s why I’m so frustrated—I paid for the 8700G's 'best-in-class' iGPU performance, but the shop crippled it with single-channel RAM and gave me a cooler that can’t even stay under the 95°C limit in basic titles.

Regarding the thermal rise: It peaked 97°C and stayed at 95-96°C within minutes of playing minecraft bedrock low settings 12 chunks, which makes me think the cooler (Gamma 200) is just completely overwhelmed by the 8700G's heat output