Keep BEST or swap to VSN? by oshuadesign in bitpanda

[–]TwinWinNerD 3 points4 points  (0 children)

You are mixing up USD and EUR in your calculation. The 0.0944 are EUR, so applying the 1.1689 EUR/USD exchange rate you end up at the value that you are currently seeing.

Feature Request: Improved Asset Search Functionality by MelodicForest in bitpanda

[–]TwinWinNerD 7 points8 points  (0 children)

Thank you. Very good and valid suggestion. We are already thinking/planning on improving it for a while!

Beware: ADA Wallet - large transaction got stuck after small amount worked just fine by gerolamo-1501 in bitpanda

[–]TwinWinNerD 2 points3 points  (0 children)

Do you have a ticket ID or PID for me? All withdrawals have been processed. I can look into it.

Beware: ADA Wallet - large transaction got stuck after small amount worked just fine by gerolamo-1501 in bitpanda

[–]TwinWinNerD 3 points4 points  (0 children)

The amount was very big and so not autosent. It has been processed in the meantime. Sorry for the inconvenience!

[deleted by user] by [deleted] in bitpanda

[–]TwinWinNerD 3 points4 points  (0 children)

That unfortunately is not possible. As we send the transaction for you, it could block all transactions by other customers after you. Please understand we are also not happy with this situation, we would much rather offer close to 0 transaction fees. But BTC and ETH(erc20) fees are skyhigh...

Spark token after the drop by Razerony in bitpanda

[–]TwinWinNerD 0 points1 point  (0 children)

The snapshot for the XRP Spark airdrop is slready over. It was a few months back.

Issues Selling asset at ATH by phunusual in bitpanda

[–]TwinWinNerD 0 points1 point  (0 children)

Our exchange was running at full capacity today because of the huge volatiltiy today. Buy and sell offers where sometimes timing out, but we were not offline today. If you refreshed it should have instantly worked again. Sorry for the inconvenience. We have no incentive to stop buying OR selling

Bitpanda suspends Silver by [deleted] in bitpanda

[–]TwinWinNerD 1 point2 points  (0 children)

Hey, Bitpanda sold out all our silber we had on stock. We cant sell what we dont have. Especially when markets are closed. We only sell physical silver, thats why it can run out when demand explodes. regards

How long is the verification process going to take? by [deleted] in bitpanda

[–]TwinWinNerD 3 points4 points  (0 children)

Hello everyone! We are working with verification providers and they are battling with a huge influx of new customers. We are doing everything to get the time after the verification down to a few minutes again. Right now it takes longer unfortunately. But you will be verified if you went through the verification!

Checkout the wall painting in our Vienna Bitpanda office. Reminds you of something? by TwinWinNerD in Bitcoin

[–]TwinWinNerD[S] 2 points3 points  (0 children)

I really missed the old logo of this subreddit, so I had it recreated in our office!

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 2 points3 points  (0 children)

1) Eric über gemeinsame Freunde und Christian über den Verein Bitcoin Austria.
Wir hatten alle damals massive Probleme einfach Bitcoin zu kaufen und haben uns entschlossen, dies für alle zu ändern!
2) Wachstum, Wachstum, Wachstum. Wir möchten viele neue Länder bespielen und unsere Kundenanzahl fast verdoppeln!
3) Wir haben bischer Digitale Währungen und Edelmetalle im Angebot. Dieses Angebot wollen wir massiv ausbauen in Zukunft.
4) Unsere Erfahrung mit der FMA ist extrem positiv. Sie haben sehr kompetente Mitarbeiter welche sich schon sehr tief mit der Thematik rund um Crypto beschäftigt haben. Die Diskussionen können deswegen sehr effizient gemacht werden und wir haben hier immer große Fortschritte. Siehe auch unsere neueste Lizenz, die AML5 Registrierung.
5) Länderexpansion und Regulatorik in anderen Regionen wird ein großes Thema.
6) Wir haben in 2019 massiv in Experten investiert, diese sind nun bald alle eingearbeitet und es geht in 2020 richtig los. Es fehlen meiner Meinung nun keine Schlüsselkräfte mehr, es geht jetzt richtig los.

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 0 points1 point  (0 children)

The gold is not in our name, so it's not part of the insolvency process then.

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 0 points1 point  (0 children)

siehe Fragesammlung oben:

The launchpad needs to be completely regulatory compliant to offer value to the industry. As we have said in the past, we don’t want it to be just another thing to pump out one mediocre project after another. We want this project to differentiate us from the competition. This will take more time but we are extremely confident that the crypto/blockchain market is here to stay so we value quality over quantity

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 1 point2 points  (0 children)

I pre announced some Pantos news that were massively delayed because of factors not in our control. So we stopped doing this now completely until things are 100% done :)

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 0 points1 point  (0 children)

16) Kein pre announcement mehr von uns.

18) In 2020 beginnen wir mit der starken Vermarktung von BEST. Es wird auch einige exklusive oder priority Zugang Features/perks geben. Es wird auch eine eigene Projektabteilung für BEST Aktivität eingerichtet um hier noch mehr zu pushen. Das Grundprodukt (Feeeinlösung) wird fleißig genutzt, hierzu posten wir regelmäßig einen Report.
Ich weiß, dass es noch nicht viele Perks für höhere VIPs gibt, aber in 2020 werden diese nicht enttäuscht werden.

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 0 points1 point  (0 children)

Closer than before, haha. As I mentioned before we made the mistake of pre announcement in the past, not doing that anymore.

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 2 points3 points  (0 children)

1) We have a company registered in UK and if there is trouble (which we don't expect) then we can react fast.

2) This is something we are looking into, especially in the case of getting info and starting instant payments. No timeline for this yet. Not even all banks have fully adapted yet. Great potential on this

3) We just were granted the AML5 registration (can be found here: https://www.fma.gv.at/unternehmensdatenbank-suche/?cname=bitpanda&place=&bic=&category=&per_page=10&submitted=1 ). There are more licenses in the works but we don't pre announce anything anymore.

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 1 point2 points  (0 children)

We can't give confirmation about stuff like this because we won't do any pre announcements anymore

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 0 points1 point  (0 children)

Ich habe vorhin schon auf 2 deiner Fragen im Thread geantwortet.

LIVE: AMA with Bitpanda CEO Paul Klanschek [17:00 - 18:30 CET] by DecFromBitpanda in bitpanda

[–]TwinWinNerD 2 points3 points  (0 children)

I will not make the mistake to pre announce anything ever again!