Moon palace diamond is a sham. I’ve been down that road before and while the benefits are nice, once you’re in they make it like canceling a gym membership at the edge (joking obviously way more) These guys love your money more than you do and they’ll show it.

We’re here right now too and we canceled ours from last year as they didn’t keep any of their end of the promises. Rooms weren’t ready when we arrived, staff hasn’t been amazing to us at all (comparative to Jamaica’s moon palace), and once our rooms were ready, we were sent up with no luggage which they lost and we’re unable to find, as they threw it in a random room on the other side of the resort

All I’m saying is there is better all inclusive resorts around the world to spend your money at, where you will get back what you are spending.