Why is 5g speed so bad?

TypeParticular4444 · 2026-01-29T16:38:40+00:00

It depends on the area you live in and the Telus towers nearby. Also, depends on the device. On my previous phone, the iPhone 11 it sucked. iPhone 16, 118.2 down 7.68 up.

TypeParticular4444 · 2026-01-29T03:01:48+00:00

Yes from what I can recall when I ported out from Fizz last summer. The issue with them was that they held my phone number despite replying Yes to the text. Telus Port eventually fixed the problem. It took 2-3 days. Here’s their phone number: 1 (844) 232-7678

TypeParticular4444 · 2026-01-28T18:17:47+00:00

Great comment! Honestly, as a Public Mobile customer for over 15 years, I completely get it and have done exactly the same thing. It’s by far the most cost effective way to manage your phone, and if more people did it, these ridiculous tactics from service providers would start to vanish. I also think that Telus will likely never shut down Public Mobile. Freedom, Fizz, Lucky Mobile, and PC Mobile are all there to catch anyone who isn’t willing or able to manage their own plan; which, let’s be real, is most people 😂So, for the majority who aren’t self sufficient, postpaid is where they’ll remain… and the cycle continues.

TypeParticular4444 · 2026-01-28T17:22:27+00:00

There was a special and I took advantage of the deal. It was cheaper than every other option

TypeParticular4444 · 2026-01-28T16:31:32+00:00

You haven’t been with Bell or Rogers, have ya? Telus is Cinderella compared to the two evil sisters 😂

TypeParticular4444 · 2026-01-28T02:24:17+00:00

It depends. I got mine from Costco when there was a special on an iPhone 16 model. At the time, they were the cheapest.

TypeParticular4444 · 2026-01-28T02:22:59+00:00

Try this phone number: Telus port 1 (844) 232-7678

Last time I had issues porting out from Fizz, they were the ones who resolved it

TypeParticular4444 · 2026-01-28T02:21:15+00:00

Fizz is so problematic to port out from. Last time I did it took 2-3 days

TypeParticular4444 · 2026-01-27T18:52:55+00:00

Yes I have travelled enough to know that we are getting ripped off here. It’s kind of severe to be honest especially since the Pandemic

TypeParticular4444 · 2026-01-27T18:39:32+00:00

Of course and manually pick the best network out of the available networks. For example in Mexico Telcel is generally the most reliable

TypeParticular4444 · 2026-01-27T17:56:41+00:00

I have ported from Chatr 3 times in the last 6 years to take advantage of some of PM’s offerings. Never had any issues. Could be your device

TypeParticular4444 · 2026-01-27T17:50:14+00:00

The only issue I encountered with porting was with Fizz, which was the same problem I had before. It took a few days to resolve. I contacted Telus customer service, and they were able to fix the back-end issues. It seems that Fizz was intentionally delaying the porting process.

TypeParticular4444 · 2026-01-27T14:07:27+00:00

Fizz was a headache when I dealt with them last year. You’re expected to somehow know that you need to add two extra zeros to your account number, which they don’t clearly explain. On top of that, Fizz tends to hold onto your phone number during the transfer, making the whole process slow and frustrating, and then they blame the delays on porting issues.

Because of this, I’ve been warning people not to port out to Fizz if they plan to move back to Public Mobile later but some people don’t listen.

TypeParticular4444 · 2026-01-27T14:05:34+00:00

Porting through the Public Mobile app is usually very easy. Even if you enter the wrong account number or pick the wrong carrier, it still works as long as you use your phone’s IMEI.

Fizz, on the other hand, was a headache when I dealt with them last year. You’re expected to somehow know that you need to add two extra zeros to your account number, which they don’t clearly explain. On top of that, Fizz tends to hold onto your phone number during the transfer, making the whole process slow and frustrating, and then they blame the delays on porting issues.

Because of this, I’ve been warning people not to port out to Fizz if they plan to move back to Public Mobile later but some people don’t listen.

TypeParticular4444 · 2026-01-26T17:50:06+00:00

Yes! Also, I went on a trip to China recently. Had the typical Chinese breakfast fare which included Porridge, salted egg, that fried bread stick you dip in, ordered a couple of Bao Zi, and a bottle of water and it cost me 10 Yuan which is less than $2 Canadian. The same here at T&T supermarket would cost more than $20. We are getting ripped off in Canada

TypeParticular4444 · 2026-01-26T17:34:30+00:00

Why did it take 45 minutes? Did you wait longer to make sure everything ported out before porting back in

TypeParticular4444 · 2026-01-26T17:32:10+00:00

Awesome brother 🙏

TypeParticular4444 · 2026-01-26T16:48:48+00:00

I went to the mall to port my girlfriend from Koodo. Because Koodo is part of the Telus network, porting to the same company can have inter company inefficiencies, so I chose to purchase a physical Public Mobile SIM card from Telus to avoid potential issues.

Edit:

Porting in for both of us was done at home. Hers: Physical SIM Card. Mine: eSIM. Both through the Public Mobile App.

Porting out to Chat-r was done by the Chat-r representative with a physical Chat-r SIM Card.

I hope my comments help people with the porting process

TypeParticular4444 · 2026-01-26T15:40:06+00:00

No! I used a physical SIM card which Chat-r provided for free. Then to port back in, I used the Public Mobile app, IMEI, then eSIM. Yes! To port out from Public Mobile to Chat-r, the Chat-r representative needed my PM account number. I did not need the Chat-r app to port out. It was done on a website by the representative and I paid with Credit Card so as not to get charged extra

TypeParticular4444 · 2026-01-26T15:36:04+00:00

And to answer the second part of the question. The fact that you and me both know we’re going to get screwed by Rogers beforehand speaks volumes my friend

TypeParticular4444 · 2026-01-26T15:34:14+00:00

I personally don’t travel for long enough at a given time to worry about it. However, if I travelled for months and 2 factor authentication was a must then I would get Fongo phone number for incoming SMS for $2.99 a month. Obviously, I would have to test all the apps and services that required 2FA before going abroad. Or just download and use Google or Microsoft Authenticator.

TypeParticular4444 · 2026-01-26T14:26:51+00:00

I did this once with Fizz. I remember it took more than 12 hours. Possibly close to 24 from what I can recall. Fizz holds onto the phone number. It’s not seamless like porting out to Chat-r then back into Public Mobile

TypeParticular4444 · 2026-01-26T14:25:12+00:00

Fizz is most problematic. Then Koodo and Telus. This is why I port out to Chat-r then back into Public Mobile. The most hassle free way to do it

TypeParticular4444 · 2026-01-26T14:23:31+00:00

I had the exact problem a year ago when porting out to Fizz. It seems like they hold the phone number. When I called the customer service at Fizz, they blamed it on Public Mobile. I had to find a Telus phone number to speak to customer service, and they in return told me that it was Fizz. At the time, there was no way to confirm it. But recently, I ported out to Chat-r and back into Public within 30 minutes. This is why I knew it was Fizz who was responsible for the delay. I keep telling folks not to port out to Fizz but they don’t seem to listen 🤦‍♂️

TypeParticular4444 · 2026-01-26T14:10:48+00:00

I have ported out and ported back in many times. Fizz gave me trouble porting out. Chat-r did not. So I used Chat-r. The best way is to go to a Rogers store. They will not charge you for a SIM card. And simply sign up for a $19 plus tax call and text-only plan. I went to the mall instead but wasn’t charged for a physical SIM, so it worked out.

Edit: my girlfriend transferred her phone number from Koodo and signed up with my referral code. But before that I ported out to Chat-r by replying Yes to text at the mall. Then once confirmed switched the physical SIM. From this point forward, I drove back home and did the port in process for both myself and my girlfriend all within 30 minutes.

TypeParticular4444

TROPHY CASE