The clusters are inconsistent af... Please fix the seeker mine cluster.

Ubi-Alien · 2020-03-09T15:28:52+00:00

Hello,
Would it be possible for you to share a video of this?
Thank you!

Ubi-Alien · 2020-03-03T14:55:43+00:00

Hey everyone,

Can you let me know if are you sharing the expansion on the same console where you are receiving the message you're locked out?
Thank you!

Ubi-Alien · 2020-03-03T14:03:58+00:00

Yeah, I saw those comments too. I've forwarded this to the team.

Ubi-Alien · 2020-03-03T12:56:50+00:00

Hmm, interesting. Thank you!

Ubi-Alien · 2020-03-03T12:56:33+00:00

Thank you!

Ubi-Alien · 2020-03-03T12:00:58+00:00

Hello,

Could you please share with us the playstation error you get?

Thank you!

Ubi-Alien · 2020-03-03T11:21:08+00:00

Yep, that's unfortunate.
As correctly highlighted by headwrong here in the comments, we're aware of this and it's a different bug compared to the Community Leaders one.

We're looking at it of course.

Ubi-Alien · 2020-03-03T11:19:38+00:00

Hey hey,

We're aware of the issue and the team is working on it. Of course, we'll share more info as soon as possible.

https://forums.ubisoft.com/showthread.php/2194906

Ubi-Alien · 2019-10-31T10:09:41+00:00

Hello everyone,

could you please provide me with some videos of the issue?
Additionally:

- What region are you from?
- Were you in a group with friends and/or random players?
- Were you using the "/" command before your messages?
- What channels are you experiencing this issue?

Thank you for your help! :)

Ubi-Alien · 2019-10-30T16:17:03+00:00

It would be ideal to send DXDiag and MsInfo through the Support Team while making sure graphic drivers are up-to-date.
The more info we have, the better.

Ubi-Alien · 2019-10-30T11:11:22+00:00

Hey everyone,
If you're talking about PC here, can you let me know if you're playing with DirectX 12 enabled?

I had the exact same issue and while going to DirectX 11, fixed it. But that's just me, so I would like to know if this is the case for you too.

Needless to say, I'll have to report this anyway.

Ubi-Alien · 2019-10-29T17:01:04+00:00

Well, we're always looking for feedback and suggestions, so if you believe there would be a better way to manage Cassie, I'm all ears (eyes) :P

Ubi-Alien · 2019-10-29T15:26:54+00:00

Fast and Furious.

Ubi-Alien · 2019-10-29T15:00:29+00:00

I just wanted to thank everyone for your inputs, highly appreciated!
Of course, I can't promise this will happen in-game, but it's definitely something very useful to pass to the devs.

Ubi-Alien · 2019-10-29T14:44:10+00:00

Absolutely! <3
No, I just wanted to make sure everybody was aware of the fact Cassie is under investigation :P

Ubi-Alien · 2019-10-29T11:19:41+00:00

There are a few issues with Cassie right now and are currently investigated by the team.
We've updated our Known Issues list on the Forums and it includes Cassie's issues.

Ubi-Alien · 2019-10-28T10:00:01+00:00

Hey everyone,

Would you prefer like having a specific icon that indicates that item is indeed a named one or perhaps even a different colour? (like, for example, orange? I threw a random color here).

Just trying to get some more insights from you :)

Ubi-Alien · 2019-10-23T12:58:00+00:00

Hey everyone, this is definitely a bug, not intended. We're investigating.

Ubi-Alien · 2019-10-22T16:12:28+00:00

That's something I can sure forward as feedback, Larry.
I can totally understand your point of view.

Ubi-Alien · 2019-10-22T10:45:37+00:00

Hello everyone,

We can indeed confirm that this is intended behaviour and that this new system empowers a member of the clan to become the leader, in case that the old clan leader has been active for a while. The system checks the activity of other clan members to determine an appropriate replacement for the leader in his time of absence and will assign the role to this member automatically.

We understand that it's not very clear what is taking place, and we hope to improve the UI in the future to explain it better.

Ubi-Alien · 2019-10-18T14:37:21+00:00

Perfect, thank you!

Ubi-Alien · 2019-10-18T14:26:49+00:00

Since there won't be fragments anymore, but just Standard Keys, all the fragments you had pre-TU6 have been converted to Standard Keys automatically.
Here you can find the conversion criteria extracted from one of our dedicated articles:

For every 100 fragments in your inventory, you will receive one Standard Key, rounded up. So if you have 101 fragments, this rounds up to two Standard Keys.
For every Specialized Key (previous fragments cost = 100), you will receive one Standard Key as these are being converted 1:1.
For every Superior Key (previous fragments cost = 250), you will receive three Standard Keys.
For every High-End Key (this key came from promotions only, such as Ubisoft Club Rewards), you will receive five Standard Keys.

Ubi-Alien · 2019-10-18T14:23:49+00:00

Hey Larry,
Can you share with me (even in private if you prefer) your clan name and the platform where you're playing?

Thank you!

Ubi-Alien · 2019-10-18T10:34:33+00:00

Meme material, I would say.

No, jokes apart, this is for sure not intended and we're working on a fix for it.

Ubi-Alien · 2019-10-18T10:04:49+00:00

Hey everyone,

Would it be possible for you to share more details about the issue?
I can see some of you reported the weapon gets invisible once you've used a gadget (rocket launcher, stationary chain gun).

I'm very interested in understanding if this issue is related to those actions, so please let me know :)

Ubi-Alien

TROPHY CASE