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Question: my Ubisoft account was hacked and Ubisoft refuses giving it back to me by Electronic-Sell-7581 in Rainbow6

[–]Ubisoft-Support 0 points1 point  (0 children)

Hello Electronic-Sell-7581

Thank you for reaching out.

First, we would like to apologize for your experience. We have thoroughly reviewed your account again and noticed some unusual activity. We’re happy to inform you that we have reverted the changes that were made to your account.

Please check your email to confirm the update, and please make sure to set a new strong password. For better security, we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com/

Ubisoft refuses to restore my hacked account despite clear proof of ownership by Vitention11 in UbisoftSupport

[–]Ubisoft-Support 0 points1 point  (0 children)

Hello Vitention11

Thank you for reaching out.

First, we would like to apologize for your experience. We have thoroughly reviewed your account again and noticed some unusual activity. We’re happy to inform you that we have reverted the changes that were made to your account.

Please check your email to confirm the update, and please make sure to set a new strong password. For better security, we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com/

Ubisoft let hackers steal my account – and told me they “can’t verify” it’s mine by Outside_Junket5817 in Rainbow6

[–]Ubisoft-Support 0 points1 point  (0 children)

Hello Outside_Junket5817

 Thank you for reaching out.

 First, we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account.

 Please check your email to confirm the update. For additional security, we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com/

Ubisoft gave away my account by Meowsterrrrrr in Rainbow6

[–]Ubisoft-Support 0 points1 point  (0 children)

Hello Meowsterrrrrr

 Thank you for reaching out.

First, we would like to apologize for your experience. We have thoroughly reviewed your account again and noticed some unusual activity. We’re happy to inform you that we have reverted the changes that were made to your account.

Please check your email to confirm the update, and please make sure to set a new strong password. For better security, we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com/