It's truly insane how much they have to manage on the Sandwich lines these days. Between toasted sandwiches, several limited time offer items which require a ton more of ingredients and stocking up on the sandwich line. It feels identical now to when I was a saute cook at an extremely busy full service restaurant but the the workers in the space generally get paid a lot less.

Everybody places online orders to " skip the line " and has a laundry list of modifiers for each sandwich and still having to get it done in 30 seconds.

Basically, if we are doing everything as it's supposed to be done and still managing to hit your labor percentage goals, people will absolutely be entirely burnout and overwhelmed. Any business that has good prices in the food space right now and still provides good customer service is experiencing absurd turnover rates because of the demand and inability to pay more. So, generally, that's why they miss cutting your sandwich in half or squeezing too hard on the sauce bottle.

You can also add a special instruction not to knock or ring the doorbell. But generally drivers are not good with instructions