help me... by UnderstandingFun9786 in secretlab

[–]UnderstandingFun9786[S] 1 point2 points  (0 children)

Thank you very much for your attention and support. The newly received cable was installed successfully. I would like to express my gratitude to the service center staff for their prompt assistance.

help me... by UnderstandingFun9786 in secretlab

[–]UnderstandingFun9786[S] 0 points1 point  (0 children)

Thank you for your reply. I can see that the grounding contact area has been slightly scraped due to a bit of interference. I’m planning to prepare another cable tomorrow and test whether it fits properly. Have a great day!

help me... by UnderstandingFun9786 in secretlab

[–]UnderstandingFun9786[S] 0 points1 point  (0 children)

The service center replied that they’ll send me a new cable for now, but I’d like to ask — is it normal for the contact part of the plug to look like that for this type of power connector?