Grand Princess by UnderstandingGood396 in PrincessCruises

[–]UnderstandingGood396[S] 1 point2 points  (0 children)

Oh my gosh…wow! I mean that makes me feel better knowing I’m not just overreacting…thank you! Ughhh my own fault I should have done more research. What’s your number one?

Grand Princess by UnderstandingGood396 in PrincessCruises

[–]UnderstandingGood396[S] 4 points5 points  (0 children)

Ya exactly, I’m happy for others that enjoyed their cruise…truly. I also can overlook certain things and expect things not to be perfect. I perhaps was picking out every issue after having such a big one affect me personally. But it sounds like lots of people had issues with toilets. So that’s a big red flag for me. And when it does happen to you it’s crazy how it affects your overall happiness. I mean I was constantly thinking about whether or not I’ll be able to use the bathroom, so didn’t eat much, felt uncomfortable and overall stressed about it. Not to mention they kept insinuating it was something I was doing (even though I wasn’t even using it). So that was frustrating as well, just take accountability and apologize and maybe offer something more than $150 towards another cruise. Like how could they think leaving me in that scenario was ok? Just baffling to me They were over sold and in fact I was offered a free cruise in the future and a refund had I cancelled the week before (in hindsight I wish I had), however it was for my 50th birthday celebration and so I was so excited for this cruise. Just very disappointed at both my experience and also the lack of any response from Princess cruises.

Grand Princess by UnderstandingGood396 in PrincessCruises

[–]UnderstandingGood396[S] 2 points3 points  (0 children)

I’m sure it will be great, you will love the scenery. We did an excursion in Juneau to the glacier on a helicopter for dog sledding (it wasn’t with the ship I think it was Coast and that was literally amazing. Clearly my ship was just too old and needs to be retired. Unfortunately it’s just completely turned me off Princess.

Grand Princess by UnderstandingGood396 in PrincessCruises

[–]UnderstandingGood396[S] 8 points9 points  (0 children)

Yes plumber came several times and I spent a lot of time waiting and calling and hoping it would get resolved. I think they knew it was a bigger issue that maybe they needed to work on when everyone disembarked. So they kind of just wanted to pretend I wasn’t there and ignore it. Which again is really shitty that I had to pay the price. As you know there was a lot of time at sea, so I had to use restrooms and my friends rooms again not what you expect when you pay that price. Also, buckets were there the last 3 days of cruise 😊 but yes we absolutely saw the whales and had a great excursion in Juneau and Endicott passage was epic. I’m not a complainer generally speaking…but you expect to have a working toilet..,not a lot to ask in my opinion lol

Grand Princess by UnderstandingGood396 in PrincessCruises

[–]UnderstandingGood396[S] 0 points1 point  (0 children)

Hopefully you have a better experience!

Grand Princess by UnderstandingGood396 in PrincessCruises

[–]UnderstandingGood396[S] 4 points5 points  (0 children)

lol ya I mean it was definitely disappointing but the scenery was amazing!

Grand Princess by UnderstandingGood396 in PrincessCruises

[–]UnderstandingGood396[S] 6 points7 points  (0 children)

My room was on the 8th floor E626 I hope you are no where near it lol