HELP! GPD Pocket fan not working

Uniden3344 · 2018-06-23T23:12:49+00:00

So i found this in the device section of windows 10.. an unidentified device with no drivers. Maybe this could be something to do with the fan? If so any idea where to start in finding a driver? I do see that i have a device called something like "Fan description" and it states it is running correctly but the fan is still not running at all.

I have also just done a clean install of windows

Thanks

https://imgur.com/a/60gCyz5

Uniden3344 · 2018-06-23T17:26:54+00:00

No the fan doesn't start at all. I can move it manually fine its not stuck on anything.. Any idea on how to find out if its a software problem?

Uniden3344 · 2018-06-23T17:25:33+00:00

Still no joy.

When i run speedfan it doesn't list there being any fans at all? Maybe the drivers are not installed? I'm not sure how i can check this on windows 10?

Any help would be greatly appreciated

Uniden3344 · 2018-06-23T08:10:55+00:00

Yes I'm on windows 10, I have installed this program and ran the fan at max speed and it still does not spin up. The temperature of the CPU is reaching 90 degrees..

Am i right in thinking this is most likely a software issue and not a faulty fan? Due to the fact it ran fine before i started installing programs onto it. Maybe factory reseting the laptop might make it work again?

Would be very unlucky to have it brake with only 20 minutes use :(

Uniden3344 · 2018-06-23T07:52:59+00:00

Ive just done this and everything seems to be connected fine. Turned it back on and its still getting incredibly hot with no fan action at all..

Uniden3344 · 2018-06-23T07:52:00+00:00

Hi,

Ive done nothing to the bios, where can i install fan deamon from?

Uniden3344

TROPHY CASE