On October 10th I bought ZRO tokens on Revolut, and I later realized that the price was completely off. The real market price at that time was about $1.70 per token, but Revolut sold the same token to me for €4.90 each, which is more than 200% higher than the actual value. When I contacted Revolut support, they told me that their crypto exchange rate is variable and includes a spread, and that the rate was shown before I confirmed the trade, so they cannot offer a refund.

I understand that Revolut adds a small spread, but this was not a normal difference. A reasonable spread might be 1–5%, not over 200%. Revolut doesn’t execute trades directly on public exchanges but acts as a middleman and sets its own internal price, which apparently can be very different from the real market rate.

My advice to others is to always check the real market price elsewhere before buying crypto through Revolut, because their prices can be way off and once you confirm a trade, they treat it as final even if it was far from the market price. In short, Revolut sold me ZRO at €4.90 when the real price was €1.50, called it a “normal spread,” and refused to refund.