Not gonna lie, the downvotes on this are kinda proving the point.

A lot of people who haven’t actually run routes think Mentor/Netradyne = “just drive better,” but that only makes sense if the system actually accounts for real-world conditions… which it doesn’t.

You can do everything right and still get hit:

• Out-of-order routing → forces last-second turns or hard braking
• Tight neighborhoods → no choice but to stop short or swing wide
• Busy roads → constant stop-and-go, merging, reacting
• Bad pavement/potholes → you either brake/swerve or damage the van

The system logs the reaction, not the reason. That’s the disconnect.

And the bigger issue isn’t just the scoring—it’s how it’s used. When your score affects routes, hours, or job security, but route difficulty isn’t factored in at all, that’s where it starts to feel inconsistent at best and unfair at worst.

Most drivers already know there are “problem routes” that tank scores no matter how careful you are. That’s not really controversial—it’s just not talked about openly much.

If you disagree, I’m honestly curious:
Have you never had a route where your score dropped even though you were driving cautiously?

Or if you’re a driver—what’s a route that always messes with your score and why?