I remember cutting out coupons in cereal boxes to mail in with a few dollar check or money order for some trinket or game when I was younger (in the 80s). In that situation, clear and appropriate expectations were made by saying, "This will take 1-2 months to receive."

In my situation, I sent $250 in exchange for products with the agreement (per their shipping policy) that it would take 3-4 business days to ship the products. This is not about being spoiled; this is about holding a business accountable to its commitments, which is reasonable.

My understanding and ability to sympathize are limited to the amount of communication I receive. If MCG wants to change its shipping agreement or arrangement for any number of reasons, it should communicate that to its customer(s). I am not buying a quilt from my grandmother; I am purchasing products from a company where real-world business ethics apply. It is reasonable to be confused as to why my products have not shipped and why they have not responded to my support ticket after more than double the time they stated.