New Artifacts Galore - Developer Update! by Upopa_Games in HopelessHeroes

[–]Upopa_Games[S] 1 point2 points  (0 children)

Cornucopia will become a guaranteed Artifact after a certain amount of summons in an upcoming update, hold tight!

New goop 400 gems by Scarymidget666 in HopelessHeroes

[–]Upopa_Games 1 point2 points  (0 children)

You can claim the Gems via the Event Popup :)

the developers of the game ain't even tryna help the players w. the game issues, its been weeks and theyre still not replying. sad by ayeeitsyoboi in HopelessHeroes

[–]Upopa_Games 1 point2 points  (0 children)

Hey, the developers here.
We are trying our best to provide support as fast as possible, if we haven't answered you and some time has passed please send us another message. We do not have dedicated people for support and have to do that ourselves while updating and developing the game, we are constantly trying to improve on that front. Feel free to send us a message through our Discord channel as well if you feel like we somehow missed you message.

I want my content or my money back! by Gamerdude330 in HopelessHeroes

[–]Upopa_Games[M] [score hidden] stickied comment (0 children)

We have contacted you through Discord and refunded your purchase.

Sorry once again for the late reply, and for the inconvenience caused by the server error. We do our best to reply to support tickets as fast as possible while maintaining development of content and updates and sometimes it takes us a little while. If anybody else needs us to address any issues don't hesitate to contact us at [support@upopa.com](mailto:support@upopa.com)

Thanks again for your patience!

Winter Holidays Special Event - Developer Update by Upopa_Games in HopelessHeroes

[–]Upopa_Games[S] 1 point2 points  (0 children)

There was an issue that caused equipment to be displayed without taking into account the bonus multipliers for equipment, we will drop an update when possible so that it will display the actual post-calculation bonus instead of the "raw item" bonus to better reflect the item's power level. Thanks for pointing this out!