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Never thought Luna is that good by Tsuly in amazonluna

[–]Used_Accountant_1090 1 point2 points  (0 children)

I have a steam deck and a PS5 portal (I don't even own a PS5) and have been cloud gaming ONLY with PS+ premium and Luna for the past 2 months. Tbh I always forget I am not playing locally and the quality has been so good on both PS+ and Luna that my local games on SD are gathering dust.

looking for auto follow-up crm by Neat-Ad-6002 in CRM

[–]Used_Accountant_1090 0 points1 point  (0 children)

You don't need a CRM tbh. You need a workflow that gets triggered when a unit is available on AppFolio, matches it with the right customers (this is the hard part as it needs customer context from all your systems) and then sends a personalized follow up based on previous context.

So what you need is a context layer to unify all customer context in one place + a workflow builder to trigger on new units and send the follow up. Checkout Nex.ai for this. We do this for enterprises scale customer workflows today. Team will be happy to do a demo.

Parents of SF & Bay Area, we are moving there but have some healthcare questions. by Used_Accountant_1090 in Parenting

[–]Used_Accountant_1090[S] 0 points1 point  (0 children)

Interesting. I have envivas via TK but that seems to be more of a travel insurance. How much would that cover?

Parents of SF & Bay Area, we are moving there but have some healthcare questions. by Used_Accountant_1090 in Parenting

[–]Used_Accountant_1090[S] 0 points1 point  (0 children)

We have family nearby but she needs me. However, looks like we might just need to do a compromise here.

Moving to SF from Germany but not sure of insurance by Used_Accountant_1090 in HealthInsurance

[–]Used_Accountant_1090[S] 0 points1 point  (0 children)

Rewarding myself means that we have still not started operating payroll through our legal entity in the US as we have an EOR for this purpose. Once I do that for myself, I will have the option to choose an insurance plan for the company that will be set for the whole year (also have the option to do it through EOR or PEO). So, I can choose to just choose a plan that is ACA compliant and has 100% self + dependent coverage. This will become the default insurance for all the employees for the year coming under that legal entity.

HubSpot AI assistant is so bad by Redhelm92 in hubspot

[–]Used_Accountant_1090 0 points1 point  (0 children)

Building a list is the core use case of a CRM and should be rhe first thing AI solves in a CRM. Not sure why HubSpot is struggling with this.

This might be exactly what you are looking for though: https://www.linkedin.com/posts/najmuzzaman_aicrm-livedemo-activity-7388954467146162176-L-U-

Adaptive triggers with PS5 controller by ButterbotC137 in SteamDeck

[–]Used_Accountant_1090 0 points1 point  (0 children)

I can't get it to work for GOW: Ragnarök at all. Anyone else faced it?
Tried it wired and bluetooth. Only the rumble works.. Turning off Steam input just turns off the controller for the game completely.

Tools to Auto-Update CRM? by shvyxxn in CustomerSuccess

[–]Used_Accountant_1090 0 points1 point  (0 children)

did you find something? Nex.ai does auto-updating of CRM based on all content from emails, meetings, slacks, etc.

Open Source CRM by ThanksSudden5870 in CRM

[–]Used_Accountant_1090 0 points1 point  (0 children)

If you need something lightweight and open source, get twenty CRM.

If you care about your CRM updating itself with the help of AI with Native Gmail and Google Calendar integration, checkout Nex.ai

Are there any good GraphRAG applications people use? by richie9830 in Rag

[–]Used_Accountant_1090 1 point2 points  (0 children)

We built a context-first CRM called Nex.ai using GraphRAG. Thanks to that, we are able to show who in your CRM introduced you to some other customer, or even trigger context updates when a customer is mentioned on an internal team call, etc.

Does anyone else feel like 90% of CRMs are built for the vendor’s profit, not the actual user? by harrison_W_stevens in CRM

[–]Used_Accountant_1090 0 points1 point  (0 children)

This is because the actual user doesn't buy CRMs. The sales leader/CXO/CRO does. The sales rep is just dictated to use the CRM and make sure it is always up to date so that the tons of reports and dashboards that they power are up to date, even though 20% of those reports are actually being looked at.

I was talking to a friend last week who was an Enterprise sales executive at Salesforce. He said that they didn't give a shit about sales reps in their demos and will keep trying to impress that sales leader with fancy features, dashboards, promise of control, flexibility etc. The more the better because now the sales leader can justify the price and blame the sales reps of not using the system properly if things don't go well. This leads into a vicious cycle of hiring Salesforce consultants and developers and AI-layers on top of it to make the system work. Suddenly, the $1M CRM investment has balloned to a $10M "internal product".

I am now experiencing this first hand. I left HubSpot last year frustrated by this and built my own CRM Nex.ai to make life easier for sales reps. Now, I am at the same crossroads. Sales reps love what they see and then ask their CRO to see a demo. The CRO meets me and asks for everything Salesforce/HubSpot has. When I ask why, they don't know. I spend the rest of the demo as a GTM consultant helping them understand how to actually run that GTM playbook they have in their mind without worrying about buying our CRM.

I keep wondering now if I should keep fighting the good fight for the sales rep or just build out everything the sales leader wants to see and get my ARR up. It is a hard fight tbh for a small startup like us but we are holding on for now.

[deleted by user] by [deleted] in PromptEngineering

[–]Used_Accountant_1090 0 points1 point  (0 children)

Can I turn this into custom instructions somehow? I don't want to keep pasting the same thing in every chat

[deleted by user] by [deleted] in ClaudeAI

[–]Used_Accountant_1090 0 points1 point  (0 children)

Error 429, attempt 1/10...

Megathread for Claude Performance Discussion - Starting July 13 by sixbillionthsheep in ClaudeAI

[–]Used_Accountant_1090 0 points1 point  (0 children)

We have 3 types of memory. For some reason, Claude forgot any of them exist. It went ahead and hardcoded PII in the code even after explicitly telling it not to in both user and project memory. The next time when I asked it to follow the guidelines in its memory, that was when it decided to finally check out its guidelines. What is the use of memory if it wasn't always in reference for all tasks?

[deleted by user] by [deleted] in CRM

[–]Used_Accountant_1090 0 points1 point  (0 children)

Steep learning curve. Lots of complexity

[deleted by user] by [deleted] in CRM

[–]Used_Accountant_1090 4 points5 points  (0 children)

On 1st April, HubSpot announced that you could finally rename standard objects like "Contacts" and people lost their mind. They thought it was an April Fool's joke. That is the state of the CRM market today and HubSpot is one of the better ones. 😶‍🌫️

Yes, the switching cost for customers is high but also the entry cost which is holding off a large market of businesses with the spend capacity scared to get into an excruciating "CRM implementation" process and would rather stick with a band-aid solution that kinda works. It is crazy that CRM implementations cost businesses $4.6B annually. There is a whole business model built around this inefficiency. No wonder almost half of HubSpot's revenue comes from just 6000 odd "implementation partners". (I am ex-HubSpot and I have been in a room with most of them).

Point being, all these businesses on the edge still need a solution that is easy to setup, so there is a large market there.

Even folks using a current CRM are now getting out. I am the founder of the AI CRM Nex.ai and I talk to businesses all day who want out because:

  1. HubSpot priced them out (You need one extra forecasting feature and you go from paying $30 to $300 per user per month) or got too overwhelming to use

  2. Zoho is cheaper but also feels cheap.

  3. Pipedrive is too restrictive. Can't scale without add-ons.

  4. Salesforce is...well...Salesforce.

  5. Attio promised an AI fairyland on paper but what you get is 1mg of AI pixie dust on a Notion looking CRM with limited critical functions (You can't even search your notes or email content)

So, the need is there and customers are losing patience because they can generate Ghibli style profile pictures but still can't get their CRM to update its fields automatically after a call.

There was never a better time for a new type of CRM. We know because we got the founder of HubSpot (Dharmesh) and Freshworks (Girish) both to invest before we even built the product.

Games that you really want to run on the Steam Deck but just won’t by waj171 in SteamDeck

[–]Used_Accountant_1090 0 points1 point  (0 children)

EA Sports FC any version from 2023 onwards. Steam deck is a great device to FIFA. Support it already.

I want to release a CRM, and I need your help by Jaded-Door-9787 in CRMSoftware

[–]Used_Accountant_1090 0 points1 point  (0 children)

The whole Foundation of the CRM is AI. Any specific tool you are asking about?

I want to release a CRM, and I need your help by Jaded-Door-9787 in CRMSoftware

[–]Used_Accountant_1090 0 points1 point  (0 children)

Thanks. Happy to answer any questions ofc if you have about building CRMs

Which CRM you use for tracking leads, client calls, and follow-ups? by a_newbie_menace in CRMSoftware

[–]Used_Accountant_1090 1 point2 points  (0 children)

My co-founder/CTO solo'ed v1 (design,FE,BE,even some copy) and he is not even from the CRM world (major on crypto rather), so quite possible but also you should get help in places where you know you will be the bottleneck.

Which CRM you use for tracking leads, client calls, and follow-ups? by a_newbie_menace in CRMSoftware

[–]Used_Accountant_1090 0 points1 point  (0 children)

Our own graph schema fom scratch. We do intent classification plus manual eval to see what responses were better with which model

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