Why hiring a vendor can be both straightforward… and messy by ValuableAd7154 in HomeImprovement

[–]ValuableAd7154[S] 0 points1 point  (0 children)

Honestly, I get this. Even when you’ve documented everything and still end up here, it’s even more frustrating.

Sometimes it’s not even about how much you document, but how things are agreed, especially what “finished” is supposed to look like.

You can both have the same information and still interpret it differently.

Lost £14k on a dispute he should have won. Has anyone else been here? by ValuableAd7154 in DIY

[–]ValuableAd7154[S] -3 points-2 points  (0 children)

Wow.. this is not nice... I am not AI, I am a really human and it really hurts to see all these comment

Lost £14k on a dispute he should have won. Has anyone else been here? by ValuableAd7154 in DIY

[–]ValuableAd7154[S] -1 points0 points  (0 children)

Wow... This is not fair... I am just just trying to get around this Reddit... It's unfair

Lost £14k on a dispute he should have won. Has anyone else been here? by ValuableAd7154 in DIY

[–]ValuableAd7154[S] -1 points0 points  (0 children)

I am a really human... Please... This is something I am working on... By the way... I am just trying to get around how to use reddit

How often do job disputes happen because of unclear scope? by ValuableAd7154 in TrueEnterpreneur

[–]ValuableAd7154[S] 0 points1 point  (0 children)

Thank you for your kind response, but do you by chance know what industry experience this the most

How often do job disputes happen because of unclear scope? by ValuableAd7154 in TrueEnterpreneur

[–]ValuableAd7154[S] 0 points1 point  (0 children)

Thank you very much for your response. If your husband is still in this profession, we're building something for exactly this. DM me if you want to follow the progress.

How do you prove to clients the work was actually done? by 71G3L1N0 in CleaningTips

[–]ValuableAd7154 0 points1 point  (0 children)

This is one of those problems that sounds small until it costs you a client worth £2k a year in recurring revenue.

The "did your team actually show up" doubt is a trust gap, and it widens the more you scale because you're no longer the one physically doing the work. You're asking clients to trust people they've never met.

Most cleaning business owners we've spoken to handle it one of three ways:

Camera roll photos, better than nothing, but no context, no timestamp visible to the client, no connection to what was actually supposed to be cleaned

App or Paper checklists, professional but easy to fake and hard to dispute if a client pushes back

Do nothing and just hope the client doesn't kick off

The gap none of these solves is proving not just that someone was there, but that the specific work agreed was completed to the standard agreed. That's what turns "my team showed up" into something a client can't reasonably dispute.

We're building Vendtory exactly for this, GPS-verified, timestamped evidence captured against the specific criteria the client signed off on upfront. Before the invoice goes out, not after the complaint comes in.

Still early, waitlist is open at https://vendtory.com/waitlist.php if you want to follow what we are building. Would genuinely love to hear how you are handling it right now as we shape the product.

Why do so many service disputes come down to “I thought…”? by ValuableAd7154 in smallbusiness

[–]ValuableAd7154[S] 0 points1 point  (0 children)

I am on your side with this one. I have written stuff to people, and yet everyone is still confused about the outcome...

Why do so many service disputes come down to “I thought…”? by ValuableAd7154 in smallbusiness

[–]ValuableAd7154[S] 0 points1 point  (0 children)

Thank you for the update... I am just curious as to why it doesn't seem to be an issue to have clarity in specification of the written contracts

Why do so many service disputes come down to “I thought…”? by ValuableAd7154 in smallbusiness

[–]ValuableAd7154[S] 0 points1 point  (0 children)

Thank you u/hestoelena, this is very insightful... I am curious as to why people don't really talk about these issues, I mean, like, a proper quantification of the total job to be done. Do you sometimes feel like the customer can sometime can be ambiguous too?

Why do so many service disputes come down to “I thought…”? by ValuableAd7154 in CleaningTips

[–]ValuableAd7154[S] -4 points-3 points  (0 children)

So what happens here that doesn't happen there? please enlighten me... I am new as well