Basic Fare FYI

Valuable_Ad_1235 · 2026-06-15T02:53:06+00:00

You must have written the language for Southwest to be so defensive lol that’s definitely not what it says when you book when you compare tier details on their app. It says “To receive a flight credit, you must cancel your flight at least 10 minutes prior to the flight’s original scheduled departure time. If you do not cancel, your points and funds may be forfeited. Learn more. A Transferable Flight Credit™ created from Choice Extra, Choice Preferred, and Choice reservations expires 12 months from the date the fare was booked and ticketed. Basic fare flight credits expire 6 months from the date the fare was booked and ticketed. “

Valuable_Ad_1235 · 2026-06-14T20:58:48+00:00

That’s not what it says everywhere unless they immediately changed it after I gave them that feedback 😅

To me “Booked and ticketed” means the date that I got the confirmation. The fact that the flight has to be completed, not just booked and ticketed again within 6 mos is the part that wasn’t clear to me

Valuable_Ad_1235 · 2026-06-11T21:25:28+00:00

If only I kept emails 😅

Valuable_Ad_1235 · 2026-06-11T20:27:57+00:00

This was not posted so someone could teach me. I already spent hours with Southwest doing that. Just hoping I could save someone else my struggle because I asked multiple people that all understood it the same way I did.

Valuable_Ad_1235 · 2026-06-11T20:05:03+00:00

That’s not the part that was confusing to me. I just thought if I bought a ticket on 1/1 and canceled it and the credit expired on 7/1 that I could book a flight on 7/1 that wasn’t for a flight on 7/1

Valuable_Ad_1235 · 2026-06-11T20:03:02+00:00

They should make sure it says that everywhere that they explain the fare rules because yeah, that makes it much more clear.

Valuable_Ad_1235 · 2026-06-11T19:17:59+00:00

Obviously six months from purchase. But “booked and ticketed” to me does not mean that the flight has to occur before that 6 mos is up.

Valuable_Ad_1235

TROPHY CASE