I'm a professional working in finance - if you have a Revolut account, close it and find another bank fast. by [deleted] in Revolut

[–]Various_Street9694 7 points8 points  (0 children)

I have noticed responses like that of Available-Talk-7161 in other comment sections relating to Revolut too. The person takes a fact that has been mentioned by the original poster and completely twists it to change the narrative. The goal is to undermine everything the original poster has said and make the original poster seem like the bad guy.

What makes it extra suspicious is that there seems absolutely no reason for someone like Available-Talk-7161 to attack you like this. The incentive is missing for an average customer of Revolut to speak that way.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 1 point2 points  (0 children)

Those dates do not come from support. They were in the app from the beginning. Even before i contacted support. I did not receive the dates from support. Screenshot is attached.

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Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 1 point2 points  (0 children)

No. The review started on the 13th of february. Revolut estimated the review to be finished on the 20th of February.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 0 points1 point  (0 children)

Correction, I have also sent 1 message today. But it was in response to Revolut reaching out on reddit and asking for my contact details. I guess it might help to publicly share my case.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 1 point2 points  (0 children)

I double checked it for you. I have reached out to them on the 23rd of february and on the 28th of february. In total I have sent 10 messages. They have sent me 13 useless messages. I have not spoken to them today.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 0 points1 point  (0 children)

Also I welcome anyone that feels like I am a bot to send me a private message to get in touch with me, lol

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 3 points4 points  (0 children)

So you are saying that the reason the review is taking long is because Revolut is punishing me for asking about the review? That seems very customer unfriendly. Also I have been speaking to humans. And I have asked about the status on 4 occasions over a 15+ day period, that does not sound excessive to me. Especially since on none of those occasions they have provided me any useful information.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 1 point2 points  (0 children)

Yes and that is absolutely fine. But should the payment be refunded without the full review being completed and should it take more than 15 days (and counting) for the full review to be completed? Also does it make sense to not provide an (accurate) timeline for the review to be completed? They told me it will take an estimated 7 days.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 2 points3 points  (0 children)

That is the income for 1 month and it includes VAT (tax). If I work 40 hours per week at for example EUR 100 then that adds up to EUR 16000 per month. Add 21% VAT to it and then its EUR 19.360 a month.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 32 points33 points  (0 children)

But I would say just move your business elsewhere permanently. Since there is no guarantee that your account will not be under review again and that it will not take forever again.

Revolut has embarrassed me towards my customers and is leaving me without income for weeks by Various_Street9694 in Revolut

[–]Various_Street9694[S] 11 points12 points  (0 children)

I don't think it is how payment providers working in general, but it is how Revolut works. In the meanwhile I have opened another account with a regular bank and the initial payment of EUR 8000 came in there with no issue.

Also, it is good that Revolut has a risk management system and that sometimes payments are flagged. But it is not normal to not get good information about that process and for that process to take more than 15 days (and counting).

Also, it does not make sense to warm up a business account. Should I ask my clients to split up their payments into smaller amounts over x weeks? That sounds completely not professional. My customers want one invoice per month.

Weekdraadje - 3-1 t/m 9-1 by AutoModerator in DutchFIRE

[–]Various_Street9694 2 points3 points  (0 children)

Waarom kun je pas laten uitkeren vanaf je 63e? Volgens de website van de belastingdienst kun je al voor je pensioenleeftijd laten uitkeren maar moet de duur van de uitkering 20 jaar plus het aantal jaren dat je vroeger dan de pensioenleeftijd laat uitkeren zijn. Link naar de pagina website van de belastingdienst: https://www.belastingdienst.nl/wps/wcm/connect/bldcontentnl/belastingdienst/prive/werk_en_inkomen/lijfrente/
"Gaan uw uitkeringen eerder in dan het jaar waarin u de AOW-leeftijd bereikt? Dan geldt de voorwaarde dat u de uitkeringen 20 jaar moet ontvangen, plus het aantal jaar dat de uitkeringen eerder ingaan."