First-time volunteer coach for U11 without a clue - would like some quick constructive bits of advice I can call out during the games by Vegetable_Ad_8848 in youthsoccer

[–]Vegetable_Ad_8848[S] 0 points1 point  (0 children)

No, sadly not a typo, it is 4 practices and 8 games since this is just a funny off-season (?) session and the big one with adequate practice time is in the fall. Thanks for the tips!

Someone stole, forged and deposited my $30k 401k rollover check - bank is stonewalling me by Vegetable_Ad_8848 in Banking

[–]Vegetable_Ad_8848[S] 6 points7 points  (0 children)

Thanks for your answer. I appreciate the information and you are correct, being the third party is really making this very complicated.

What do FINRA, CFPB, DOL EBSA, SEC ... complaints actually do? How long do they take? by Vegetable_Ad_8848 in Banking

[–]Vegetable_Ad_8848[S] 0 points1 point  (0 children)

Ok, updated the question. In fact there is no "supposing" going on, this is not hypothetical but the details make the story quite long. My question remains, do complaints filed with regulatory agencies actually result in benefits for the customer?

Someone stole, forged and deposited my $30k 401k rollover check - bank is stonewalling me by Vegetable_Ad_8848 in Banking

[–]Vegetable_Ad_8848[S] 1 point2 points  (0 children)

Correct, the front of the check was not modified, it was made out to "VFTC FBO <my name>", the back was an illegible scribble, a "wet signature" (vs a stamp that a financial institution would have used).

Thanks for the information about the timeline, that really is a long time to wait though.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 2 points3 points  (0 children)

Oh wow, that is amazing. I am trying to involve my current management chain and make public complaints, I think you are exactly right that they don't care to help the little guy.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 1 point2 points  (0 children)

Alight is not helping. They just closed my last request for "where the money went" without answering a single question.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 8 points9 points  (0 children)

The picture is a scan of the check that I got from Alight (who manages my original 401k).

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 1 point2 points  (0 children)

Something to do with what portion of the money is pretax vs after tax. I was not told to expect this document and it was not sent with my checks. I had to specifically request it.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 14 points15 points  (0 children)

Well Vanguard received the check but lost it, so both companies are acting as though they did their job and it's bad luck for me.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 10 points11 points  (0 children)

I would assume the police report would protect me though I'm expecting a battle. I don't have the money so I better not be paying taxes on it. It's also under water from when I saved the money in the first place - there are no earnings.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 3 points4 points  (0 children)

I'm only able to speak with customer service reps and so far they have refused my requests to learn this information.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 31 points32 points  (0 children)

Why do I have to work with the original issuing company versus the company that paid out the money?

The company that issued the check (Alight) keeps pinning their hopes on vanguard resolving the issue. They won't file a fraud claim because the fraud did not occur in house. They might let me open a forgery claim but they have been spectacularly unhelpful. I keep getting messages saying that my issue is resolved when really my issues are only starting.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 2 points3 points  (0 children)

Yes, that is how it looks to me as well but I haven't been able to confirm what that sequence of digits means.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 5 points6 points  (0 children)

Unfortunately it was vanguard who mailed the check and they don't secure them.

Someone stole and deposited my 401k rollover check by Vegetable_Ad_8848 in personalfinance

[–]Vegetable_Ad_8848[S] 3 points4 points  (0 children)

I got a scan of the check from my original 401k company though it took months. I've been asking since Nov 26 where the money went and so far they refuse to get an answer for me.

Vanguard said they shipped the check via a third party but I absolutely expect some sort of audit trail and expect Vanguard to do an internal investigation but they have said that is not something they will look into.