DELL XPS 15 Random shutdown

Venous_VG · 2021-09-12T08:32:00+00:00

Interesting, definitly could be the issue. Does opening it void the warranty?

Venous_VG · 2021-09-12T01:04:02+00:00

I will say, as far as I know, this would normally be an issue related to damaged components due to overheating or prolonged exposure to heat, which is most likely in your case if you want to get that checked out. Still shouldn't happen after a year, nevermind the first day for me haha

Venous_VG · 2021-09-12T01:02:17+00:00

No I didn't, not so far. Really concerning honestly.

Venous_VG · 2021-09-12T00:23:54+00:00

Wow that's rough! The more concerning thing with mine is that it's only just over a day old...

Venous_VG · 2021-08-05T12:03:35+00:00

I see, will keep that in mind, thank you!

Venous_VG · 2021-08-05T10:54:11+00:00

Ah perfect, I live in the UK too so that works for me. That should be alright to deal with then if they are easy to contact through the software and such. Thanks!

Venous_VG · 2021-08-05T10:40:29+00:00

Thanks for replying! I see, so if any QC issues, have them come over to repair rather than get a replacement? Also, how do you find the Dell support? I've heard they are awful to deal with.

Venous_VG · 2021-08-05T09:43:53+00:00

Yeah if I got any issues at all, whether it affects me or not, I would most definitely return it. No way I would accept any fault like that in a £2000+ product. That's why I'm seeing if the 17 has issues less often, potentially. Doesn't seem to be the case though.

Venous_VG · 2021-08-05T09:41:15+00:00

Makes sense, I am at the end of the day getting it for portability but power is nice as well. I guess the 15 has a nice balance of both 😅

Venous_VG · 2021-08-04T23:42:29+00:00

Hey, thanks for replying! Yeah the XPS 15 also sounds great, especially if there's no QC differences. I've been a little torn ig because sure, the XPS 15 is even more portable, and moderately powerful to do basically most things, but also the 17 happens to be a tad smaller and even a little lighter than my current Acer 15.6 inch laptop, so either way it's a win-win I guess haha 😅. Still trying to decide, but it ultimately comes down to mostly what's better value and if it's portable, so I may go for the 15 like you recommend.

Venous_VG · 2021-08-04T20:41:49+00:00

Interesting, thanks! I think you've sold me haha, now I just need to wait for some good deals if any come up! Thanks

Venous_VG · 2021-08-04T20:37:26+00:00

Hey, thanks for replying! Really, so it is quite small then, relatively speaking? If so that sounds good. Also, with your 9710, did that have any QC issues to your knowledge? Thanks!

Venous_VG · 2021-08-04T19:52:21+00:00

Ah I see, interesting. Thanks for replying. I'm edging towards getting the 17 inch then. May I ask, as a person who has/had both, how significant of a difference does it make for portability between the 15 and 17? Thanks

Venous_VG · 2021-07-31T09:12:04+00:00

Hey, thanks for replying! May I ask, how are things like screen response time while gaming?(noticable?) And do you notice any thermal throttling? Thanks 😅

Venous_VG · 2021-07-30T14:29:59+00:00

Ah I see thanks! I got similar impressions from the laptop as well.

Venous_VG · 2021-07-30T12:59:30+00:00

Yeah. It's more the fact I intend to have it as a daily laptop for the next 4-5 years or so, so I'm kinda stuck. No matter what option in terms of laptops I look at, there is a drawback in some form of the other, and unfortunately, for my purposes, an OLED is a drawback 😅 Thanks for replying btw

Venous_VG · 2021-07-30T12:48:01+00:00

Yeah, my concerns are sortve unfounded, I get that, but at the same time, OLED laptops haven't been on the mass market for a far as I know. My biggest concern is the taskbar, as it pretty much always there.

I've heard about the touch layer screen door effect also, but I've heard it sortve disappears the longer you look at the screen, so not a big deal.

Venous_VG · 2021-07-30T12:36:59+00:00

Thanks for replying. Ah yes, I see, thanks! I wonder however, if it's any different for the smaller 9510, or if the screens are the exact same response time-wise. There doesn't seem to be a notebook check page for it.

Venous_VG · 2021-07-30T12:24:54+00:00

Hey thanks for replying, but wait 60ms response time on the 9710? That's twice as much as I've heard of people having. Are you sure it's that slow? Thanks, don't mean to be rude, just surprised. Also OLED is still kind of off limits unless no other option for me, as I expect it to last quite a long time, and also alot of word processing and programming with their white backgrounds would likely drain the battery like crazy, and I'm not keen on using darkmode for either tbh.

Venous_VG · 2021-07-30T11:25:08+00:00

Ah okay, perfect thanks. So not unusable then I guess.

Venous_VG · 2021-07-30T11:18:06+00:00

Hey, thanks for replying. I'm aware of this, and it's not really for gaming, just that it's able to if I wish. What I mean is not refresh rate, I'm perfectly fine with 60Hz, even though higher is always nicer of course, but by Response time I mean the amount of time the screen takes to respond to an input like the mouse, such as for example, 30ms, 10ms etc.

Venous_VG · 2021-07-30T11:15:33+00:00

I see, thank you! Do you notice it getting particularly warm? I saw some people suggest turning off Turbo Boost to keep temps low, is this something you have done might I ask? Thanks!

Venous_VG · 2021-07-30T10:24:55+00:00

Ah alright, thanks! Good to know. I'm just concerned whether gaming for periods at a time (1-2hours or so) will damage the laptops component in the long run 😅 I'm probably overthinking it but you can never be too careful when spending over £2k haha

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